Series X and wireless Headsets issues

Discus and support Series X and wireless Headsets issues in XBoX on Consoles to solve the problem; Good morning, I had the new Wireless Headset for my Series X but ran into the known issue that whenever I wouldn't use the controller for like 20... Discussion in 'XBoX on Consoles' started by JoGMX, Aug 10, 2021.

  1. JoGMX
    JoGMX Guest

    Series X and wireless Headsets issues


    Good morning,

    I had the new Wireless Headset for my Series X but ran into the known issue that whenever I wouldn't use the controller for like 20 seconds the sound started to stutter. As soon as I used any button or stick it went back to normal. Very annoying. So I updated all devices (SX, Headset, Controller), but still the same problem.

    Eventually Xbox support helped me out by replacing the headset. But even with the new unit--- same problem :/ So I got a friends headset (Turtle Beach Stealth 600 Gen 2) to find out-.... same problem. After a few seconds without any controller usage the sounds gets terribly stuttering.

    I read online that this might be caused by the SX controller and haven't tried using my old One-Controller yet, because what's the point in getting the new generation when using the last gen controller?

    I'm wondering if there are others who have this problem or if you have more suggestions on what I could do?

    Thanks,

    Jo

    :)
     
    JoGMX, Aug 10, 2021
    #1
  2. baeyonsay Win User

    New Xbox Wireless Headset (2021) constant disconnecting

    Just got a brand new Series X with the Wireless headset and its cracking, distorting and dropping connection every few minutes or so. When it gets bad, it will drop entirely for a few seconds at a time before reconnecting.

    I've tried hard resetting, unpairing and pairing, updating to 9.22 firmware three times and still have the issue.

    This is so frustrating after spending upwards of $600 for this setup.

    Question for the forum is...have you all tried other headsets? I'm curious if the problem lies with my Series X or just this headset. As I see the options as being:

    • Return the Microsoft Wireless Headset for another Microsoft Wireless Headset.
    • Return the Microsoft Wireless Headset and get a 3rd party headset.
    • Warranty the Series X if the problem lies with specific hardware units.
    Thanks for you insight.
  3. XBF Mohammed C Win User

    One S headsets

    Well, if you need a wireless headset, I recommend this one Xbox Wireless Headset | Xbox as it is compatible with Xbox Series X|S and Xbox One consoles.
  4. aPopHiS 93 Win User

    [PC] Xbox Wireless Headset + Dolby Atmos = Audio Stuttering

    I have the same issue with my Xbox Wireless Headset and a fresh bought wireless adapter for PC... With my Series X no problems at all. When I turn of Dolby Atmos -> no sound problems. Can't find any solution ...
  5. Noel Hoekstra Win User

    Xbox series X - AUDIO - USB vs 3.5mm headphones - Quality & Latency

    I understand you about the xbox license.

    I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
    1. Wired, 3.5mm into the Xbox series x controller
    2. Wired, usb, into the Xbox series X

    I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

    Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.
  6. Fra Nero Win User

    [PC] Xbox Wireless Headset + Dolby Atmos = Audio Stuttering

    Same issue on Xbox series X with xbox wireless headset. DTS encoder works just fine, dolby lets my headset disconnect and reconnect continuously. It’s unusable. I don’t think the problem is with your receiver, try DTS and see what happens.
Thema:

Series X and wireless Headsets issues

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