Series X and Wireless Headset

Well, if you need a wireless headset, I recommend this one Xbox Wireless Headset | Xbox as it is compatible with Xbox Series X|S and Xbox One consoles.

Just got a brand new Series X with the Wireless headset and its cracking, distorting and dropping connection every few minutes or so. When it gets bad, it will drop entirely for a few seconds at a time before reconnecting.

I've tried hard resetting, unpairing and pairing, updating to 9.22 firmware three times and still have the issue.

This is so frustrating after spending upwards of $600 for this setup.

Question for the forum is...have you all tried other headsets? I'm curious if the problem lies with my Series X or just this headset. As I see the options as being:

• Return the Microsoft Wireless Headset for another Microsoft Wireless Headset.
  
• Return the Microsoft Wireless Headset and get a 3rd party headset.
  
• Warranty the Series X if the problem lies with specific hardware units.
  

Thanks for you insight.

I understand you about the xbox license.

I rather not want to have a wireless headset because I dont like charging and the battery life will decrease over time. So that leave me with two options:
1. Wired, 3.5mm into the Xbox series x controller
2. Wired, usb, into the Xbox series X

I checked the microsoft store and there are only 2 compatible series X headsets. Both wireles.

Do you know any wired Xbox series X headset? That is compatible with the series x? I prefer USB but have to go 3.5mm otherwise.

Exact same thing has happened with my wireless headset and Series X. Did you end up fixing it somehow?

It's so annoying, when i'm working from home I have to unplug my series X because everytime i turn on my xbox wireless headset for a teams metting, it will turn on my series X........ so annoying.