series s turns off

Sogier Gonzalez · Jul 23, 2023

In my house I had a power cut and the xbox turned off, when I turn it on it does not give video, it lasts about 15 seconds and it turns off, when I turn it on again it works normally. This happens when there are power outages, what could it be?

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I have s series. Does that mean that if I turn it off, the download will continue?

Ronnieee

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your Xbox problem.

It is possible that the Xbox is trying to recover some power after cutting off during the power surge. Although, the console has it's own protection from power surges so it is not that major as long as the console still turns on.

john123E45

got the same issue with my xbox series s, i was watching netflix and then the screen turned black, tried to turn off the console but nothin worked

Adagatiya Waya

Yes I did why would my one s work and the series x not work??? Why did it turn it off once and not again? Turns it on just fine!

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello NickKatsi, if you are on a Series S/X console try turning off crossplay by following the steps below.

Turn Off.

To disable crossplay on your Xbox Series X or S, follow these steps:

1-Press the Xbox button on your controller to open the guide.

2-Select Settings.

-3Select General.

4-Select Cross-Platform and Online Play.

5-Select the toggle next to Enable Cross-Platform Play to turn it off.

series s turns off