Series S turning off by itself when downloading

Discus and support Series S turning off by itself when downloading in XboX Insiders to solve the problem; My friend's Series S has been having this problem for a while now, that it shuts down by itself when downloading games. He made sure the settings of... Discussion in 'XboX Insiders' started by /u/Stuffed_Owl, Jul 16, 2021.

  1. /u/Stuffed_Owl
    /u/Stuffed_Owl Guest

    Series S turning off by itself when downloading


    My friend's Series S has been having this problem for a while now, that it shuts down by itself when downloading games. He made sure the settings of auto-shutdown or whatnot are all off, it's not those. What could be the issue? Anyone have this issue? Any fixes?

    submitted by /u/Stuffed_Owl
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    /u/Stuffed_Owl, Jul 16, 2021
    #1
  2. ðŸ…🅜🅘🅡Ⓗâ Win User

    When I turn off the Xbox, the game download stops

    I have s series. Does that mean that if I turn it off, the download will continue?
  3. DeRpY SmUrFy300 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
  4. YohannesG Win User

    My Series S Turns Itself Off

    Thank you so much. I put in the order and got an email with a shipping label to print, but how should I package it for shipping? Is there any specific way?
  5. ClausReich Win User

    My Series S Turns Itself Off

    Hello YohannesG! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    Based on your report, it seems likely that your console might be having a hardware malfunction which is causing it to not stay powered on. Given that it can't pass the startup screen most of the time is likely a sign that your console won't be fixable through any software means (factory reset). If you've tried to do a full factory reset on your console and that hasn't fixed the issue, then I'd suggest your to request for your console to be serviced, which can be done on this page: https://account.microsoft.com/devices

    You can select your Xbox Series S on there, then start the a new service order.
  6. TomCole5 Win User

    Xbox Shutting down

    The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
    Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.
    Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite
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Series S turning off by itself when downloading

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