Series S not launching properly after quick startup

waxwire · Mar 17, 2022

So my series S started doing this weird thing, I *have* to do a full shutdown every time i turn the console off, because when it quickstarts from being "off" the UI bugs out. Some games/apps dont open or load (destiny, the store, gamepass, the owned games list not loading at all to name them) and some buttons do nothing. That includes when i get in the settings and press full shutdown, i hear the selection noise but nothing happens. The only solution i found was to do a hard shut-down with the console's power button to let it properly boot instead of quick startup

:)

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

first try to restore to factory default.

https://support.xbox.com/en-us/help/hardware-ne...

if the problem persists, it may be a defect, and in these cases only repair is the solution.

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

PluralSubset660

This doesn't work. It's already unchecked.

But then again, the MS rep obviously didn't read the question properly. The issue isn't the Xbox App launching on Startup. The issue is that any time you launch the Xbox app, it automatically launches the EA app too.

FernandoNarvaez3

Xbox series S console. It came with the console and I claimed them but it never showed in Fortnite after I launched it. It did showed after I launched rocket league. It now shows claimed on the “included in this console”

zizze93

Hello, I have the same issue with my Series X.

I also cannot use the quick start function at all.

I can´t start my console via my Controller so I have to press the start button on the console itself.

After that everytime i get this startup animation although i have this quick start settings activated.

OpticRJames

Please try logging in first to your account on the Xbox Series X console then log in with the child account. Try launching the game after that and see if it works. If it works and the game has launched successfully, try logging in to your account on the Xbox Series S console.

Series S not launching properly after quick startup