Series S freezes on 360 games

We recommend accessing Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Thanks for the response!

I've tryied everything you said, even the factory reset, but everytime I open the 360 menu It freezes, even after deleting all 360 data and redownloanding Banjo & Kazooie. I assume there is some problem with the 360 emulator o maybe some conflict when my profile connect to Xbox Live?

It's strange because It freezes everytime I open the 360 menú or even quick resume, But when I start the game the notification that my profile is connected to Xbox live actually appears.

Also, I’m having the same issue playing my 360 games on my Series S, my Xbox Live account won’t download onto any 360 game on my Series S.

360's freeze sometimes. It happens.

Fifa 22 Is horrible... €80 for a 720 p game? Optimized for Xbox 360 not for series S, **** EA and **** Microsoft, not the First problem on the series S ( like the ethernet cable ecc.)