Series S DOA Inquiry

Discus and support Series S DOA Inquiry in XBoX on Consoles to solve the problem; Purchased a brand new Series S from Best Buy last week. Just took it out if the box last night. Plugged it in and it’s DOA. Tried multiple outlets,... Discussion in 'XBoX on Consoles' started by BrianLynch73, Mar 29, 2021.

  1. BrianLynch73
    BrianLynch73 Guest

    Series S DOA Inquiry


    Purchased a brand new Series S from Best Buy last week. Just took it out if the box last night. Plugged it in and it’s DOA. Tried multiple outlets, tried a different power cord, etc. Nothing! Would you recommend I return it to Best Buy (who’s currently OOS) or send in for repair? Thanks in advance. #frustratedinMN

    :)
     
    BrianLynch73, Mar 29, 2021
    #1
  2. ngocphi Win User

    Series S DOA Inquiry

    Thenchip shortage and pandemic is affecting everything including warranty

    You gotta remember malls have a quarantine period now shipping and receiving
  3. ngocphi Win User

    Series S DOA Inquiry

    You can replace the console after going thru the troubleshooting steps thru xbox support but for refund you have to go thru your retailer

    Keep in mind if you do try refund it could.be months with the global chip shortage affecting everything
  4. GMS1stLDYCannon Win User

    Series S DOA Inquiry

    Hello, I would return it right back to Best Buy. Just make sure you are within the return time.
  5. BrianLynch73 Win User

    Series S DOA Inquiry

    You can replace the console after going thru the troubleshooting steps thru xbox support but for refund you have to go thru your retailer

    Keep in mind if you do try refund it could.be months with the global chip shortage affecting everything
    Thanks for your quick reply. So Xbox will send me a different console, or they’ll repair instead? I’m fine with them replacing, just frustrated that a brand new device is DOA. What kind of turnaround time do you think I’m looking at? Also, do you have a direct link for support? Thanks again.
  6. strawhatmsd Win User

    Xbox Backwards Compatibility Vote

    What about the DOA series? Not a single installment (except for DOA 5: Last Round) is backwards compatible.
Thema:

Series S DOA Inquiry

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