Series 2 Elite Controller start button stuck

I have exactly the same issue with the new Series 2 controllers. I ordered the Electronic Volt version, but had to refund it because of the mentioned problem. Then I ordered the Xbox Elite Series 2 controller, thinking a 150€ controller sure can't have these problems, but I was wrong.

So here I am, stuck my old Elite Series 1 controller that still works after several years, but starts to show wear, and I can't upgrade to Series 2 without winning the series-2-build-quality-lottery.

I'm sorry to here that sadly I had my elite series 2 controller do the same thing, it started with the x button and then the bumpers, I noticed stick drift of both the sticks, sadly when I went to the store to exchange it for another one they had no
elite series 2 controllers in stock, I switched to the Razer wolverine ultimate edition and so far its a great controller

lmgtfy:

https://www.pcgamer.com/how-to-fix-xbox-elite-series-2-bumper/
"The notorious Xbox Elite controller bumpers can and do fail..."

https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

"...The Verge has received reports of the face buttons getting stuck, or the Elite 2 not registering button presses."

here we go

https://answers.microsoft.com/en-us/xbox/forum/all/elite-series-2-bumper-repair/387f68c4-16f7-432a-9518-1c1ae04d3a3f

I tried to fill out repair order, but, as mentioned above, those are the only options i got.

Bumper IS a known issue, as you can see.

Btw., it doenst matter what caused 2 years warranty, it is in place and i'm in the right to use it.

I would say DON'T TOUCH IT, bring it back to best buy and give em heck. If you do touch it they'll say that it was your fault. Put it back in the box, and go to best buy. I'm not sure what you mean by the protection plan with best buy, because couldn't you
just use there protection plan? If Best Buy is unable to help you, I can direct you on how to clean around and underneath the button, but that's not ideal. If you have a protection plan with Best Buy, please get in contact with them.

https://www.bestbuy.ca/en-ca/help/blt578ac53c19907f35/blt9b94ff83996dafcf

That's the Canadian website link. (I think it's a Canadian chain.)

I have an elite series 2 controller for Xbox and it just recently started doing it