Serial number of the wireless controller

Discus and support Serial number of the wireless controller in XBoX on Consoles to solve the problem; Hello, I have recently bought a wireless controller and in the warranty manual it says I should register the controller on the site in ther order to... Discussion in 'XBoX on Consoles' started by gustavovsk, Apr 26, 2015.

  1. gustavovsk
    gustavovsk Guest

    Serial number of the wireless controller


    Hello,

    I have recently bought a wireless controller and in the warranty manual it says I should register the controller on the site in ther order to make warranty process easier, in case it would be necessary. However, when I try to registrate it asks me for a
    serial number which I don't know where it is. I thought it would be the 14-digits number under the barcode in a white label, behind the battery, but when registrating on the site the maximum amount of digits it takes are 12.

    Anyone can help me with this issue?

    :)
     
    gustavovsk, Apr 26, 2015
    #1
  2. CaseIowa9
    CaseIowa9 Guest
    Controller JR9-00002 original or fake

    hi

    Tell me in the controller serial number can be determined
    I bought original or fake?

    serial numbers:

    SN 02880575796944 EC XBOX 360 WIRELESS CONTROLLER FOR WINDOWS

    SN 8429400012325 EC RECEIVER XBOX 360
     
    CaseIowa9, Apr 26, 2015
    #2
  3. ARMRD AVNGR
    ARMRD AVNGR Guest
    xbox360 controller

    I'm not sure but that's a good question... The only thing that differentiates each controller would be the serial number in the battery compartment from a wireless controller.
     
    ARMRD AVNGR, Apr 26, 2015
    #3
  4. Borgersen
    Borgersen Guest

    Serial number of the wireless controller

    Hello WoodlandCross7.

    I faced the same problem and contacted an Xbox Ambassador via chat. He (or she) told me that it is only consoles that can be registered, not hand controllers.

    As you say; the manual and also the support-pages refers to the Myservice web site. Seems like Microsoft can't agree with themselves in this matter.

    (The ambassador is not an Microsoft/Xbox employee.)
     
    Borgersen, Jun 21, 2015
    #4
  5. El Capitaine
    El Capitaine Guest
    From the FAQ on getting an Xbox 360 Accessory replaced:

    "If you purchased the Microsoft Xbox accessory within the last 30 days, you can return it to the retailer with your original proof of purchase. If you purchased the accessory more than 30 days ago but within the accessory warranty period, you can order a
    replacement accessory from our Xbox Online Service Center (console registration is required). Make sure you click Replace an Accessory instead of Request Service. Follow the on-screen prompts to place an order."

    support.xbox.com/.../getting-your-product-serviced-faq

    You do not need to register your controller, just your console.
     
    El Capitaine, Jun 21, 2015
    #5
  6. Hey there, Borgersen! El Capitaine is right here and you need to register a console to get a replacement controller through us. Returning it to the retailer is definitely a valid step here if you do not have a console. This thread is a little old. If you
    need further assistance, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. Serial number of the wireless controller :)
     
    Misses Quinzel, Oct 31, 2018
    #6
  7. Misses Quinzel Win User

    Serial number of the wireless controller

    Hey there, Borgersen! El Capitaine is right here and you need to register a console to get a replacement controller through us. Returning it to the retailer is definitely a valid step here if you do not have a console. This thread is a little old. If you
    need further assistance, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums. :)
  8. Borgersen Win User

    Serial number of the wireless controller

    Hello WoodlandCross7.

    I faced the same problem and contacted an Xbox Ambassador via chat. He (or she) told me that it is only consoles that can be registered, not hand controllers.

    As you say; the manual and also the support-pages refers to the Myservice web site. Seems like Microsoft can't agree with themselves in this matter.

    (The ambassador is not an Microsoft/Xbox employee.)
  9. El Capitaine Win User

    Serial number of the wireless controller

    From the FAQ on getting an Xbox 360 Accessory replaced:

    "If you purchased the Microsoft Xbox accessory within the last 30 days, you can return it to the retailer with your original proof of purchase. If you purchased the accessory more than 30 days ago but within the accessory warranty period, you can order a
    replacement accessory from our Xbox Online Service Center (console registration is required). Make sure you click Replace an Accessory instead of Request Service. Follow the on-screen prompts to place an order."

    support.xbox.com/.../getting-your-product-serviced-faq

    You do not need to register your controller, just your console.
  10. ARMRD AVNGR Win User

    xbox360 controller

    I'm not sure but that's a good question... The only thing that differentiates each controller would be the serial number in the battery compartment from a wireless controller.
  11. DrifterX22 Win User

    Microsoft Elite controller warranty process

    Try this LINK

    Request an Xbox controller replacement

    If your controller isn’t working and needs replacing, enter the controller’s serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode.
    Things to keep in mind:

    • Controller serial numbers are 14 characters long and don’t include dashes.
    • Controllers must have been activated longer than 24 hours.
    • If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller.
Thema:

Serial number of the wireless controller

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