September update ruins sports smoothness. Judder and slow motion appearance

W0UNDSTRING · Nov 9, 2014

I have juddering on sky news HD news ticker/breaking news at bottom.

Just got my Xbox one yesterday and realised I needed to plug in my sky hd box due to not enough TV hdmi but it's juddering. I'm have the latest Xbox one update.

Glad to at least hear everyone saying the 50hz setting "was" working.

Will this be fixed again Microsoft?

When will it be fixed?

:)

Splindicator · Nov 9, 2014

September update ruins sports smoothness. Judder and slow motion appearance

Posted this in a different thread, but might be more appropriate her as well:

Did you guys figure this out? I've had my one since launch day, but only started to try running my directv through it a few weeks ago. Very cool, but definitely has some quirks. I have a similar setup as the op, though not exact. hr22 receiver. I'm
not experiencing this issue yet, but have noticed some odd judder now and then which led me to do some fiddling.

I assume the xbox one has to convert whatever signal it receives to output 1080p, whether that is 480i/p, 720p, or 1080i. Normally I like to have "native on" and let my Denon avr do the converting, but since the directv is no longer going through that,
the xbox is doing all the work. I don't know if it's the xbox or dtv, but it seems that sometimes a 720p channel is sending 1080i when I switch back and forth between channels that use those two broadcasts. Like I said, I don't know if it's the dtv or xbox
that seems to get locked into one mode, but all of a sudden, a channel that was previously smooth, now has a bit of judder. This is most noticeable on things like sports tickers.

I decided to try sending only 1080p to the xbox one by turning native to off and deselecting all of the resolutions on the dirctv receiver except 1080p. All of the converting is now being done on the dtv reciever and the xbox one only gets a 1080p signal.
I don't know if this is the best PQ, but it does seem to fix the judder issue for me. In fact, even channels like nfl network which had terrible judder on the ticker now appear to be smooth.

Will this help the op's problem? I really don't know, but I'd recommend trying to send only the resolution the xbox is going to output, most likely 1080p(could be 720p, depending on setup), and prevent it from having to do anything with the signal. If I
read correctly, sounds like you are selecting 720p and 1080p(other thread). I'd pick just 1080p and native off. If that doesn't work, perhaps everything, 480i/p included.

THE WARNS · Nov 9, 2014

September update ruins sports smoothness. Judder and slow motion appearance

Same problem here. Sky box into Xbox One and football and even non sporting events judder. End credits on programs show the judder to be present

Simonpallen · Nov 11, 2014

I have unplugged my sky hd box from the xbox one because of the judder issue which is a real shame.....

Mister Quimby

Hey there AssassinCymraeg!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!

SudheerAnne

FYI I have a Panasonic VT60 plasma and Direct TV DVR (HR20).

MikeyV-805EE4F2-B03F

I came home today and turned on the NFL game and it was really bad. I have had the Xbox since day one and never had this issue. tried everything, and finally bipased the Xbox and plugged my DirectTv into the TV...It works fine now.

It's unfortunate that this happened on day one of the NFL, and Day one of being able to use the NFL App while watching the games....

Anything I can do to fix this???

Tim7-D31193E4-355E-4

I have the exact same problem with Sky HD box through XBO. Completely ruined watching live sport. If no fix or even acknowledgement of this problem by MS then I will have to plug Sky directly into TV.

Splindicator

Posted this in a different thread, but might be more appropriate her as well:

Did you guys figure this out? I've had my one since launch day, but only started to try running my directv through it a few weeks ago. Very cool, but definitely has some quirks. I have a similar setup as the op, though not exact. hr22 receiver. I'm
not experiencing this issue yet, but have noticed some odd judder now and then which led me to do some fiddling.

I assume the xbox one has to convert whatever signal it receives to output 1080p, whether that is 480i/p, 720p, or 1080i. Normally I like to have "native on" and let my Denon avr do the converting, but since the directv is no longer going through that,
the xbox is doing all the work. I don't know if it's the xbox or dtv, but it seems that sometimes a 720p channel is sending 1080i when I switch back and forth between channels that use those two broadcasts. Like I said, I don't know if it's the dtv or xbox
that seems to get locked into one mode, but all of a sudden, a channel that was previously smooth, now has a bit of judder. This is most noticeable on things like sports tickers.

I decided to try sending only 1080p to the xbox one by turning native to off and deselecting all of the resolutions on the dirctv receiver except 1080p. All of the converting is now being done on the dtv reciever and the xbox one only gets a 1080p signal.
I don't know if this is the best PQ, but it does seem to fix the judder issue for me. In fact, even channels like nfl network which had terrible judder on the ticker now appear to be smooth.

Will this help the op's problem? I really don't know, but I'd recommend trying to send only the resolution the xbox is going to output, most likely 1080p(could be 720p, depending on setup), and prevent it from having to do anything with the signal. If I
read correctly, sounds like you are selecting 720p and 1080p(other thread). I'd pick just 1080p and native off. If that doesn't work, perhaps everything, 480i/p included.

September update ruins sports smoothness. Judder and slow motion appearance