Separate Xbox Live from Microsoft Account

Discus and support Separate Xbox Live from Microsoft Account in XBoX on Consoles to solve the problem; So I'm getting divorced and my now ex husband and i have always shared one Xbox account attached to my Microsoft account, no issues. But I game very... Discussion in 'XBoX on Consoles' started by J Tolkie, Mar 26, 2017.

  1. J Tolkie
    J Tolkie Guest

    Separate Xbox Live from Microsoft Account


    So I'm getting divorced and my now ex husband and i have always shared one Xbox account attached to my Microsoft account, no issues. But I game very little and he wants to keep all his progress and saved data and downloaded games and everything. He wants
    to keep the Xbox Live account we've been using, but change it into his email. But doing that changes MY Microsoft account that i alsio use for work. Is there any way around this? To let HIM keep the Xbox Account without ME loosing MY Microsoft Account? Thanks!

    :)
     
    J Tolkie, Mar 26, 2017
    #1
  2. pstep
    pstep Guest
    Purchasing An Xbox Live Gold Membership

    I found this on Microsofts official XBOX LIVE site. Direct link It looks like you can add existing users to a primary account. I would ask them if, this is the case "Will my account be pro-rated for the money I already spent on the separate accounts." I hope this works, it was just an idea I thought of.

    -me
     
    pstep, Mar 26, 2017
    #2
  3. thomo
    thomo Guest
    thomo, Mar 26, 2017
    #3
  4. Separate Xbox Live from Microsoft Account

    Hey there J Tolkie,

    In this case you'll want to speak with the chat/phone teams who will be best to help with finding the best options for you in this case.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Mar 30, 2017
    #4
  5. Mister Mascot Win User

    Separate Xbox Live from Microsoft Account

    Hey there J Tolkie,

    In this case you'll want to speak with the chat/phone teams who will be best to help with finding the best options for you in this case.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Jesse E' Win User

    Separating Xbox account from Microsoft account

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    The only way to do that is by making his email an alias to your account. See details on that here https://support.xbox.com/en-US/help/account-pro...
  7. Jason of Oz Win User

    Separating Xbox account from Microsoft account

    Short answer, no. Your Xbox account and Microsoft account are one-and-the-same: it is an account owned by an individual and not designed to be shared. You can either:

    1. Keep the Microsoft account and make your brother's console your home console so he'll retain access to games licensed under your account.
    2. Give him the account and create a new one for yourself, making your console his home console so you'll retain access to games licensed under the original account.
    If you give him the account, just be aware that you can't move the e-mail address to your new account straight away. He'd need to create a new address/alias for the account, make that alias the primary address, then remove the old primary address (now alias). After that the old primary would be unavailable for 30 days. After the 30 day grace you should be able to add your old address as an alias to your new account, then make that the new primary address.

    I say should because I've seen a number of people complain that this hasn't worked out so caveat emptor.

    - Jason
  8. Peter R Fleming Win User

    Move xbox account to a different live account

    Hi, unfortunately, there is no way to separate an Xbox account from a Microsoft Account.
  9. bowski477 Win User

    Can I have two Xbox live accounts on one Microsoft account?

    Each Xbox Live account must be attached to a separate Microsoft account. They can't fall under the same one.
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Separate Xbox Live from Microsoft Account

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