Sent xb1 console for warranty service, returned it broken and said i did it

that's what i figured. thanks for taking time to answer.

Hey Nash ReLoad.

I’m truly sorry to hear about any inconveniences this may have caused. As this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our
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Hi, there is little recourse I'm afraid. If the repair centre have deemed the Xbox tampered with then that's pretty much it.

However it does make me wonder why they would send a system back in that condition, why would they even open the Xbox up, I have some theories on this as for some reason many day one owners have had similar issues as you.

From day one systems were sent out with missing side plates etc as I know from experience. does this indicate that the manufacturing process is at fault, is it possible that internal warranty seals were left off which then leaves you in this position of
being accused of tampering when you didn't ?

I'm in no position to verify any of this but it does stink, I have seen cases where the warranty/serial number sticker on the bottom of the Xbox has becomes so badly scratched that the serial number is illegible and the Xbox has been returned unrepaired
with the same letter you had enclosed.

It's all guess work of course on my part but something isn't right when so many people have their systems returned due to tampering and they claim they didn't tamper with the Xbox at all.

I don't know what to advise from this point on, as the repair centre have now deemed the Xbox tampered you're kind of up the creek without a paddle.

Is not available to return. The broken Xbox. You sent me is defective and I can’t return or get a brand new one back. Thats scummy. I paid 50 dollars for warranty

Help with your existing Xbox console or accessory service order

Troubleshoot service order issues

My device was returned with no service performed

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The device I received is incorrect, incomplete, or missing

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The seal on my console is broken

Some Xbox consoles have plastic tape over a screw that must be removed to open the console. A broken seal does not affect your warranty coverage but opening and modifying a console to disable security, gain an unfair advantage, or degrade other users’ gaming
experiences will void your warranty. If you open and damage your console, your warranty will not cover any damage you cause. See the exclusions in the

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