Sent my One for repair

Discus and support Sent my One for repair in XBoX on Consoles to solve the problem; So a month ago I sent my one in for repair because the controller kept disconnecting and they sent me one in the exchange program... Told me that when... Discussion in 'XBoX on Consoles' started by ReSiDeNtEvLcHiK, Apr 27, 2015.

  1. Sent my One for repair


    So a month ago I sent my one in for repair because the controller kept disconnecting and they sent me one in the exchange program... Told me that when mine was fixed would send theirs back and I would get mine back. Well, they sent me one that reads no discs.
    For over three weeks now they have been saying mine would be sent back when fixed. (I have all the chat transcripts) TODAY they tell me no you got one to replace it. I don't want one that does not read discs for one that controller disconnected, do not see
    where this is a fair trade... I bought mine BRAND NEW and you are sending me refurbished POS to replace it? Now I have to do another repair, place another $400.00 hold on my checking account, and pay another $16.00, in hopes that I get one that might actually
    work!!! Just wonder how many more times I will be lied to, sent POS, and not be able to play until this is resolved. If I would have been told the truth from the beginning, that I would NEVER see the one I bought brand new again, I would not have sent it in.

    :)
     
    ReSiDeNtEvLcHiK, Apr 27, 2015
    #1
  2. Sent in my xbox one for repair...... but....

    can anyone here tell me how long it might take before I get it back? I filed it and sent it in under same system repair.... and these forums are full of horror stories about how people are not getting their xbox ones back anytime soon
     
    IgotTSondabrain, Apr 27, 2015
    #2
  3. Sent in my xbox one for repair...... but....

    if you did the repair you're looking at a minimum of 2 weeks after they receive it. If I were you, I wouldn't expect it back before January.

    Probably should have done the advanced exchange.
     
    Admiral TryHard, Apr 27, 2015
    #3
  4. Admiral TryHard Win User

    Sent in my xbox one for repair...... but....

    if you did the repair you're looking at a minimum of 2 weeks after they receive it. If I were you, I wouldn't expect it back before January.

    Probably should have done the advanced exchange.
  5. Daft Badger Win User

    Xbox One sent to be repaired.

    Yeah,for some reason they are quite slow at updating the order status with repairs now.
  6. WithheldRogue52 Win User

    Xbox One sent to be repaired.

    hi had same problem I contacted support just to make sure it was there. After a week it finally showed up on xbox site.
  7. OllyBongo89 Win User

    day one edition console disk drive issue

    yeah, I have already sent my Xbox one to Frankfurt Germany for a service repair and this is the one I had sent back to me with the issue :(
  8. Mykey38 Win User

    Xbox One sent for repair but sent back as tampered

    It was over 30 days so Argos insist you contact Microsoft before they will do anything.

    Took it into Argos tonight who offered to replace it, they even upgraded it to a 1tb Console as none of the 500gb bundles were available or not suitable fora 12 year-old girl.

    It Might be an idea if the tamper label wasn't stuck on the front of the console if that is the sole arbiter of if it's opened or not.

    I am utterly disgusted with Microsoft Customer Service and if I had a choice would have got a PS4 from Argos instead but it's not my choice.
Thema:

Sent my One for repair

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