Sent code to wrong email.

Nath7830 · May 25, 2018

I recently went on my Xbox rewards to use mygems only had 450 My gems so I bought Warframe:75 plat for 250 MyGems but as I did my phone automatically put my old email which doesn't exist anymore because of gmail changing my account to a Gmail.co.uk to Gmail.com.
Is there anyway I can get the email resent to my gmail.com or get back my 250 gems back?

:)

DaeDae 71611 · May 25, 2018

Bonus Gift Card Sent To Wrong Email

I preordered Mafia 3 & it came with a free $10 Microsoft code but the code is being sent to the wrong email. It's not being sent to the email that is linked to my account & I don't understand why it's being sent to another email

Reesestix85 · May 25, 2018

Elder Scrolls Online beta starts tomorrow; download bigger than 50GB

Did you get your actual beta code email yet? They sent me the console preference and server preference email last week but have yet to get the actual email containing the codes.

XBLRewards8 · May 25, 2018

Hello Nath7830,

Unfortunately, we cannot adjust user registered information for the Vault in any way. We have escalated this issue to our Vault team for any alternative options.

Nath7830 · May 26, 2018

Thanks. So there's no way I can get the code then? Like via a email. As the email I had sent it too, the domain doesn't exist. So basically the email with the code wouldn't of sent.

XBLRewards8 · Nov 3, 2018

Hello Nath7830,

Our other team has identified your prizes, and will reach out to you via private message with the code. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
of this page. Apologies for the delay.

XBLRewards8

Hello Nath7830,

Our other team has identified your prizes, and will reach out to you via private message with the code. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
of this page. Apologies for the delay.

Nath7830

Thanks. So there's no way I can get the code then? Like via a email. As the email I had sent it too, the domain doesn't exist. So basically the email with the code wouldn't of sent.

XBLRewards8

Hello Nath7830,

Unfortunately, we cannot adjust user registered information for the Vault in any way. We have escalated this issue to our Vault team for any alternative options.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You may need to reach out to them and get the code that you purchased, Skynet2023 because that is the point of sale.

denis97g

you should contact support for help at support.xbox.com

Sent code to wrong email.