Sending my Xbox Elite series 2 controller for repair

Discus and support Sending my Xbox Elite series 2 controller for repair in XBoX on Consoles to solve the problem; im Sending my Xbox Elite series 2 controller for repair and it says i need to print out 3 Customs Invoice and im not sure what im meant to be doing... Discussion in 'XBoX on Consoles' started by MultiBlueGamer, Apr 26, 2021.

  1. MultiBlueGamer
    MultiBlueGamer Guest

    Sending my Xbox Elite series 2 controller for repair


    im Sending my Xbox Elite series 2 controller for repair and it says i need to print out 3 Customs Invoice and im not sure what im meant to be doing with them once I printed them out

    it also says on the Customs Invoice $16 USD but I picked Free do I have to pay the $16 USD?

    :)
     
    MultiBlueGamer, Apr 26, 2021
    #1
  2. KeanueReeves Win User

    Elite Controller Series 2 will no longer charge or connect to Xbox or PC?

    My controller is the elite series 2 controller, so I cannot remove the battery.

    As I mentioned in my original post, the controller will not connect to my PC or Xbox with the correct USB C cable, and it will not charge or connect with the multiple cables I tried to use.

    Is there a way I can send this in to get repaired?
  3. GeorgiosDilgerakis Win User

    XBox Elite Series 2: A Button Issue !PLEASE HELP!

    Well, I now applied for a 2nd repair service and will send the XBox Elite Series 2 controller back soon.

    @Microsoft Community: Please don't close this thread, I will keep updating the status here.
  4. XBF Meryem R Win User

    Sending my Xbox Elite series 2 controller for repair

    Hello @MultiBlueGamer, I hope everything is going well for you!

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    According to your explanation, I believe that you will need to contact our Xbox live support in order to get more information regarding you order. Please click on this link and follow the instructions in order to get connected to our live support and your issue should be resolved.

    Contact us | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  5. AaronLeal2 Win User

    Xbox Elite Series 2 Controller Warranty - Terrible Service from Microsoft

    I also have to retur my elite series 2 but how do i send the controller back with bear nothing on the controller or with what it came with
  6. ViZyPhoenix Win User

    Quick question About Repairs

    Hello everybody.

    1 month ago I send in my Elite Series 2 because it was broken.

    I didnt got any response or anything around that my controller is in.

    After one month still no response

    Can someone tell me how to get my controller back and repaired 😬

    Thx to everyone who is helping me.
Thema:

Sending my Xbox Elite series 2 controller for repair

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