sending me rewards emails in wrong language

Discus and support sending me rewards emails in wrong language in XBoX Rewards & Social to solve the problem; All emails I am getting from live rewards are in the wrong language. I can't read them. They appear to be in German. I read, write, and always... Discussion in 'XBoX Rewards & Social' started by diablodale1, Dec 17, 2016.

  1. diablodale1
    diablodale1 Guest

    sending me rewards emails in wrong language


    All emails I am getting from live rewards are in the wrong language. I can't read them. They appear to be in German.

    I read, write, and always transact in English (US).

    My Microsoft account is english, english, english.

    My xbox region is US

    my xbox language is english

    My xbox locale is english (us)

    xbox chat support was unable to answer or even understand the problem. Zero training or usefulness.

    :)
     
    diablodale1, Dec 17, 2016
    #1
  2. DoB change

    Wish to alter the D.o.B on my rewards account, due to it sending me birthday email at the wrong time of the year, and my other microsoft acounts have the correct D.o.B
     
    NickBaldwin17, Dec 17, 2016
    #2
  3. Cataclysm83
    Cataclysm83 Guest
    Xbox rewards says im an overlord

    I was checking my email and Xbox Rewards says I'm an overlord and for having 100k Gamerscore they are sending me 5000 Microsoft points to spend, that's pretty awesome of them.Does anyone else use the Rewards site?
     
    Cataclysm83, Dec 17, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    sending me rewards emails in wrong language

    Hello diablodale1,

    All the information we have for your account is set to the German region. Both your Rewards and Microsoft Account are set to the German region. We do not use the information from your personal Xbox to determine this regional information. You will have to
    change your region via your commerce page at (Sign in to your Microsoft account) from Germany. We base our email language off of the regional language of your account.
     
    XBLRewards8, Dec 21, 2016
    #4
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sending me rewards emails in wrong language