Sending in Xbox Elite 2 Controller

Discus and support Sending in Xbox Elite 2 Controller in XBoX on Consoles to solve the problem; Ok, please help as this is beyond frustrating. My Elite 2 controller has LS drift so I’ve already opened a case to process a repair: Order Number:... Discussion in 'XBoX on Consoles' started by Oh Farleyyy, Mar 15, 2021.

  1. Oh Farleyyy
    Oh Farleyyy Guest

    Sending in Xbox Elite 2 Controller


    Ok, please help as this is beyond frustrating. My Elite 2 controller has LS drift so I’ve already opened a case to process a repair:

    [table][tr][td]Order Number:[/td][td] [/td][td]1519717490[/td][/tr][/table]
    However, upon receiving this email telling me how to properly pack my controller and ship it in, the email does not provide a shipping label OR a shipping address. And no, it isnt in my spam folder. And no, it isn’t an attachment at the bottom of the email.

    I don’t mind creating my own shipping label and sending it out, but how in the heck am I supposed to know where to send it to when there is nowhere that lists the address?

    Please help, and I apologize if I came off as rude but this is beyond frustrating.

    :)
     
    Oh Farleyyy, Mar 15, 2021
    #1
  2. Smwutches Win User

    Sending in Xbox Elite 2 Controller

    You'll need to contact support so they can get you the label. You can request a call back or chat with them at http://support.xbox.com/contact-us If you don't see those options, change your category/topic until you do. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  3. G v zauBerBerg Win User

    The new Xbox elite series 2 controller's battery can't be charged

    Hi Ning Heming,

    sorry to hear. Please check
    "Charge The Elite 2 Series"
    and if it fails send it back as soon as possible!!

    Hope this helps and please keep us informed
  4. AaronLeal2 Win User

    Xbox Elite Series 2 Controller Warranty - Terrible Service from Microsoft

    I also have to retur my elite series 2 but how do i send the controller back with bear nothing on the controller or with what it came with
  5. EzequielNeves19 Win User

    How do I change my controller LED light?

  6. MaskedMenace136 Win User

    Lack of Controller care and innovation

    Sorry to hear you are unsatisfied with the current Xbox controllers, however, the question forum is the incorrect place to post your feedback. Unless you are asking about current Xbox controller advancements in-which case that would be the Xbox Elite Controller
    Series 1 and Xbox Elite Controller Series 2. The Xbox Elite Controller Series 2 being the newest on the market and being awarded,
    "Best of E3 2019 - Hardware/Peripheral" - Game Critics Awards.

    For more information about these new Xbox controllers please visit the below links.

    Xbox Elite Controller Series 1

    Xbox Elite Controller Series 2
Thema:

Sending in Xbox Elite 2 Controller

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