Sending console in for repair. Now what?

Discus and support Sending console in for repair. Now what? in XBoX on Consoles to solve the problem; so after trying every possible option to get my One to read discs on a consistent basis.... And failing I'm finally sending it in for repair. 2... Discussion in 'XBoX on Consoles' started by brrriceman56, Mar 22, 2015.

  1. brrriceman56
    brrriceman56 Guest

    Sending console in for repair. Now what?


    so after trying every possible option to get my One to read discs on a consistent basis.... And failing I'm finally sending it in for repair. 2 questions for the experts: 1) should I have faith that they'll fix it and send mine back or just go the $14.95
    route and have one sent instead of waiting and 2) how do I go about saving all downloaded games (and progress) in them in case I don't get my original One back? Go the external drive route or is there a free cloud option for that? Thanks.

    :)
     
    brrriceman56, Mar 22, 2015
    #1
  2. DZW59
    DZW59 Guest
    xbox 360s turns on and off randomly

    Cheers for that Mister O

    I'm now in the process of sending console for repair so hopefully won't be out of the game for too long

    Thanks to all who tried to help
     
    DZW59, Mar 22, 2015
    #2
  3. Daft Badger
    Daft Badger Guest
    Weird problem with xbox one

    Good advice.Having the same issue myself so am sending the console off for repair.
     
    Daft Badger, Mar 22, 2015
    #3
  4. Sending console in for repair. Now what?

    Hey there, I heard of good experiences with both options, I guess it just comes down to how long you want to wait for the console to get back to you. The Xbox One automatically backs up your saves to the cloud, so if you ever log-on to a game and it says
    'syncing data' that's matching what they have on the Cloud, to what you have on your console.

    See here for more information about the Cloud service:
    support.xbox.com/.../manage-cloud-saves
     
    DigitalAssassin, Mar 22, 2015
    #4
  5. brrriceman56
    brrriceman56 Guest
    Thanks very much for the help. Looks like I can't go the Advance Exchange route as my warranty expired.... 4 days ago. They'll still fix it for free but I'll have to wait a few weeks.
     
    brrriceman56, Mar 23, 2015
    #5
  6. ^Oh, that's a shame! Oh well, it's just a little longer wait, good luck with it all!
     
    DigitalAssassin, Oct 31, 2018
    #6
  7. DigitalAssassin Win User

    Sending console in for repair. Now what?

    ^Oh, that's a shame! Oh well, it's just a little longer wait, good luck with it all!
  8. brrriceman56 Win User

    Sending console in for repair. Now what?

    Thanks very much for the help. Looks like I can't go the Advance Exchange route as my warranty expired.... 4 days ago. They'll still fix it for free but I'll have to wait a few weeks.
  9. DigitalAssassin Win User

    Sending console in for repair. Now what?

    Hey there, I heard of good experiences with both options, I guess it just comes down to how long you want to wait for the console to get back to you. The Xbox One automatically backs up your saves to the cloud, so if you ever log-on to a game and it says
    'syncing data' that's matching what they have on the Cloud, to what you have on your console.

    See here for more information about the Cloud service:
    support.xbox.com/.../manage-cloud-saves
  10. BuildingHarbor7 Win User

    My power supply was damaged and I need a new one

    Now I have registered my product

    and requested a repair

    the website asks to pack and send the console

    The problem is not in the console

    It is the power supply

    and it is completely damaged

    so What can I do now
  11. BeastlyJay06 Win User

    Xbox Series X Connection Issues

    Hi, yes this also happens when I use a wireless connection too. If it is a console issue, would it be best to send it in for repair? As I bought this console in 2020, the warranty has now expired. Do you know what the cost would be if I was to send it in?
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Sending console in for repair. Now what?

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