Sem qualquer perk (vantagens), no Xbox Game Pass Ultimate (inclusive...

Hello Neo,

Thanks for reaching out to the forums. We understand you have question on a perk. Have you ever got a discord Nitro perk in the past with Ultimate? There were ones where you got discord nitro for signing up. If so this could be why the Perk is
not showing as your account already has had a discord promo in the past. Here is the promotion
page for discord Nitro.

Note: Only new subscribers can claim the 3 months of Nitro! If you have previously subscribed to Nitro, Nitro Classic, and Server Boosting, you will not be able to claim this code, however, this code can be gifted to a friend!

If you have never had these you can request a call from support.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Thanks,

Brad

Olá mateusmateus_2



Sinto muito em saber que você está tendo problemas com o Game Pass para PC.

Não sei de que vantagens está falando. Qual Game Pass Ultimate Perks você está tentando baixar onde você recebe este erro?

Para resgatar suas vantagens, você deve inserir o código em seu console ou aplicativo para PC que você não pode resgatá-los via celular.

Aqui estão informações adicionais que podem ajudar com sua pergunta sobre o resgate de sua vantagem:

Xbox Game Pass Ultimate Perks FAQ | Suporte ao Xbox

[The text above is machine translated and may not be an accurate representation of the original post]

Sem problemas, seu save fica guardado na nuvem.

Com o save na nuvem, você pode utilizar ele em qualquer console, inclusive no x360.

[Translation-No problem, your save is stored in the cloud.

With save in the cloud, you can use it on any console, including x360.]

Estou com problemas para resgatar as vantagens (qualquer vantagem, não especificamente a do discord nitro) no computador e não possuo um console XBOX para tentar um método alternativo de resgate via console.

Hi Virgil,

Thanks for reaching out to the forums. We see you have issue with a subscription. What advantages are you not getting? We will need more information so we can assist youto the best of our ability.

Thanks,

Brad

Minha Game Pass é a Ultimate e eu estou com as vantagens do Game Pass Classic Pc, queria ter minhas vantagens da Game Pass Ultimate. Queria a Vantagem de Três meses de Nitro e so tenho a do Overcookedl 2 que veio com a Game Pass Classic Pc.

[Mod Translation - My Game Pass is the Ultimate and I have the advantages of The Game Pass Classic Pc, Wanted to have my advantages of The Ultimate Game Pass. I wanted the Nitro Three Month Advantage and I only have the Overcooked 2 that came with
the Game Pass Classic Pc.]