'Select' button not responding on home screen

Discus and support 'Select' button not responding on home screen in XBoX on Consoles to solve the problem; Upon turning on my Xbox One, everything loads like normal. The only difference is when I click 'A' nothing happens. I might get a flicker on the... Discussion in 'XBoX on Consoles' started by Big H 65, Oct 6, 2015.

  1. Big H 65
    Big H 65 Guest

    'Select' button not responding on home screen


    Upon turning on my Xbox One, everything loads like normal. The only difference is when I click 'A' nothing happens. I might get a flicker on the highlighted item on screen, but it won't register or open the program. If I hold it down, it flicker like I'm
    pressing it 20 times but still not work. Sometimes after holding it down long enough the program or game will finally open. This started about 38 hours ago. In the time since this started I have done several full power cycles, changed power mode from "Instant
    On" to "Energy Saving." I have left it unplugged for 11 minutes. I have tried using a wired, wireless controller and media remote. Then turned off and reconnected every device. Nothing has worked. A separate issue also arose. When I open Netflix, any time
    I press a direction with the stick OR d-pad it will scroll over 2 items, not the usual one. it is important to note that once I'm able to open a game or program, the select and a buttons work perfectly. The problem persists only on the home screen.

    :)
     
    Big H 65, Oct 6, 2015
    #1
  2. Droth1187
    Droth1187 Guest
    Xbox One March update: SCREENSHOTS!!!!!!

    double tapping the home button already opens the menu selection, is the screen shot just added to this to select from in that menu?
     
    Droth1187, Oct 6, 2015
    #2
  3. bloosuga
    bloosuga Guest
    Xbox One March update: SCREENSHOTS!!!!!!

    You know how when you double tap the Xbox button it brings up the thing that allows you to choose to snap, switch between your snapped or main screen, or unsnap? And it also has X for record? Now it has Y for screen shot.
     
    bloosuga, Oct 6, 2015
    #3
  4. Gridiron Effect Win User

    Purchase settings

    See if this helps.

    1.Press the Xbox button to return to the Home screen.

    2.Press the Menu button and select Settings (or select Settings on the Home screen).

    3.Select the family member’s account whose settings you want to change, and then select Custom privacy template.

    4.Change the Buy and download setting.
  5. Francia J. Win User

    Can’t login on CloudX safari bookmark

    Seems like what you're pertaining to is adding the website to the home screen which is this step:

    "Launch the Safari browser, and then go to Xbox.com/play.

    Select the Share button, and then select Add to Home Screen."
  6. XBF Javier R Win User

    Xbox Home button not responding.

    Hey there!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create
    a new thread asking for assistance.

    Thank you and have a great day!
  7. Ali Alsabbagh Win User

    Home button doesnt respond

    I tried to do this but unfortunately it didnt help
  8. Francia J. Win User

    Home button doesnt respond

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    For cases like this steps that we have to perform is try to use a different controller if there is an available one. If there isn't please check if there is an update available for the controller that you're currently using. Please follow the steps below:

    1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.
    2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.
    3. If it says “Update,” select Firmware version, and then follow the steps provided.
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'Select' button not responding on home screen

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