Seguimiento de reparación[Translation-Repair follow-up]

Hi Mati,

Thanks for reaching out to the forums. We see you have a question on repair. There are two ways to check on a repair. In the email should be directions on how to check the repair status. Other way is to request a call from support and speak with an agent
on a call or chat.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Otros con este error han tenido que enviar sus consolas para su reparación.
Debería hablar con el soporte de Xbox en caso de que faltara algo antes de considerar una reparación: http://support.xbox.com/contact-us

-------------------

Others with this error have had to send their consoles in for repair. You should talk to xbox support in case there's something we missed before you consider a repair:
http://support.xbox.com/contact-us

suponiendo que sea un xbox one, retira el cable de corriente del aparato, espera 60 segundos e inténtalo de nuevo, de seguir el problema es posible que el alimentador deba ser remplazado (suponiendo que sea la xbox original) si aun cuanta con garantía le
recomiendo que haga uso de ella, de ya no contar con ella igual puede mandar su consola a reparación pero tendrá que cubrir el costo de la reparación.

[Mod Translation - assuming it is an xbox one, remove the
power cord from the device, wait 60 seconds and try again, if the problem continues it is possible that the
feeder should be replaced (assuming it is the original xbox) if I still recommend it with warranty
If you use it, if you don't have it, you can send your console for repair but you will have to cover the cost of the repair.]

Hello Joel,



Thanks for reaching out to the forums. We understand you have questions on a repair. We have a website for
device service and repairthat customers can use to register console, check warranty status and set up repairs. The
Xbox Support Teamis also able to assist with that issue. The link we recommended for the support team is the best way to contact
them. Be sure to let us know the results!

Thanks,

Brad

If you want to send your Xbox in for servicing just follow the steps on the link here.

https://support.xbox.com/my-account/warranty-and-service/getting-your-product-serviced