Security proofs always asking for more

I got sick of it asking for security proofs so I just added the xbox to the authenticator app on my windows phone. No more annoying security proofs stuff whenever I sign in anymore.

It requires security proof so that the account can't be easily taken by someone.

It will ask for proofs to be re-entered if you are trying to do specific things within the account which is explained in more detail here -

support.xbox.com/.../security-proofs

Is there anything in particular you are trying to do when it keeps requesting your proofs? Trying to update details, moving accounts frequently between consoles, going into the Marketplace etc?

You will want to sign into her account at account.live.com

once there you can go to security in the blue bar at the top of the screen.

It will probably ask you to verify the account with a security code now if you do not have access to any of the security proofs (where MS is sending the code) then you can change the security proof BUT there would be a 30 day waiting period before the security
proof change takes affect.

You would still be able to sign into the account but anything that would require a security proof (changing password, phone numbers, security proofs) Once the 30 day hold is over at that point you would be able to do any of those things on the account because
the security proof would be changed at that point.

If you do have the capability of accessing the current security proof and can verify the account ownership with that then on the next page you would be able to change the current security proof you can have multiple security proofs (email addresses, Phone
numbers) so that if you do lose access to one you always have a back up.

Hello Gamer,

I'm not really sure what your asking but here is some links to help with Security Proofs.

Add and Update Your Microsoft Account Security Proofs - Xbox.com

Microsoft Security Proofs Help | Reset or Remove Your Security ...

Microsoft Security Proofs Overview | Information about Microsoft ...

Microsoft Security Proofs Help | Remove Your Security Proof - Xbox.com

Receive Security Proof | Microsoft Security Proofs - Xbox.com





Hope this helps

Hey there, are you referring to the secondary email you add to your account as a security proof? Have you done this through the PC or console because if it's still asking for you to add an email there's a good chance it hasn't worked properly.

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Please follow the link and click 'Manage your security info' and sign-in to add security proofs and also verify them. Once that's done you shouldn't be asked to add another email:

support.xbox.com/.../add-security-proof