Security on my son's account

Discus and support Security on my son's account in XBoX on Consoles to solve the problem; My son wants to play NHL 2015 in "dream team's mode".....the xbox would not allow him to do so due his security parameter. I changed his security... Discussion in 'XBoX on Consoles' started by lggthebeast, Dec 26, 2014.

  1. lggthebeast
    lggthebeast Guest

    Security on my son's account


    My son wants to play NHL 2015 in "dream team's mode".....the xbox would not allow him to do so due his security parameter. I changed his security parameter from child to teenager....and still the xbox is blocking him due to his security parameter??? What
    should I do/change?

    :)
     
    lggthebeast, Dec 26, 2014
    #1
  2. ShockedSinger48
    ShockedSinger48 Guest
    ShockedSinger48, Dec 26, 2014
    #2
  3. svrangerchrista
    svrangerchrista Guest
    how to only play game from one location?

    You have to log into your account online and remove your son's account from your son's friend's console. You can do this by going to xbox.com my account security family and forums xbox 360 profile protection require profile download
     
    svrangerchrista, Dec 26, 2014
    #3
  4. The dadiator x 2 Win User

    Hacked Account | 8 Days No Response from MS

    Thank you.

    No - friends signing into their accounts (that they own) and playing. My son is getting notifications that his friends are logging into their own accounts and playing online. So I believe my son's account is locked still - but not deactivated.

    Looks like we are waiting on the security team my sons recovery was escalated to?
  5. ShockedSinger48 Win User

    Stolen account

  6. OstrichDaddy Win User

    I'm getting "The password you entered isn't valid" And I know it's valid.

    I'm having the exact same problem right now with this absolute POS Microsoft xbox security. Trying to login my son's account, I have to validate terms of service, I KNOW the password is correct, but it always says it isn't, on the console. I can login
    to this account on my laptop with this password. My son is raging at microsoft for designing this absolute hunk of cPPP security process.
  7. svrangerchrista Win User

    how to only play game from one location?

    You have to log into your account online and remove your son's account from your son's friend's console. You can do this by going to xbox.com my account security family and forums xbox 360 profile protection require profile download
  8. RiposaurusRex Win User

    someone was hacking my sons account

    Sorry to hear that your son's account is being threatened, the best thing you can do in order to protect the account is to change his password and make sure all your security proofs (the phone number on file and alternate email address) are up to date. The
    process for doing both of these are located here:

    Password reset:
    support.xbox.com/.../change-microsoft-account-password

    Security proofs:
    support.xbox.com/.../add-security-proof

    Also, if your son has logged onto his account and his motto was changed then the person may have already gained access to his account so it is important that you do this as soon as possible, as well as file a complaint on the person's gamertag if your son
    can find it in his most recent players list.
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Security on my son's account

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