Security nonsense

Discus and support Security nonsense in XBoX on Consoles to solve the problem; Okay, so I tried to sign into xbox live, from my 360 today only for it to tell me I needed to verify my security info. So I gave it my phone number,... Discussion in 'XBoX on Consoles' started by Boundinterror, Sep 18, 2015.

  1. Boundinterror
    Boundinterror Guest

    Security nonsense


    Okay, so I tried to sign into xbox live, from my 360 today only for it to tell me I needed to verify my security info. So I gave it my phone number, they called, I entered the code. It then gave me the same pop-up, asking me to do the same thing. When I
    tried a second time it told me that I already added the phone number and they couldn't use it because I needed to verify it. But then when I go to my account via PC, it asks me for either an alternative e-mail address or a new phone number. When I try to get
    it to call it tells me I'm already using this e-mail address and need to use an alternative one, despite picking the phone number option. So I chose the e-mail option, send it to my gmail, and clicked the confirm button from there. It then told me I was locked
    out of my account for 30 days while it updated my security info. Can someone tell me what the [Mod Removed] is going on? [Mod Removed]

    :)
     
    Boundinterror, Sep 18, 2015
    #1
  2. OK Fowl
    OK Fowl Guest
    OK Fowl, Sep 18, 2015
    #2
  3. xombie08
    xombie08 Guest
    Nonsense, just total nonsense

    it is so funny that every time i have credits not being deposited its because of a known data error and yet when it is fixed it only stays fixed until i earn more credits. I spend alot of money on xbox and in return i get the run around every time. I feel
    like i wont getmycredits before it turns to microsoft rewards and I'll be out all those credits. Thank you for your time and effort doing absolutely nothing to help your customers.
     
    xombie08, Sep 18, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Security nonsense

    Sorry to hear it. It sounds as though you have Two-Step Verification turned on. Try the steps at the link below.

    support.xbox.com/.../turn-off-two-step-verification

    If that doesn't help you may need to contact phone support if you're locked out of your account. If you live in North America dial 1-800-469-9269
     
    onyxishere, Sep 19, 2015
    #4
  5. onyxishere Win User

    Security nonsense

    Sorry to hear it. It sounds as though you have Two-Step Verification turned on. Try the steps at the link below.

    support.xbox.com/.../turn-off-two-step-verification

    If that doesn't help you may need to contact phone support if you're locked out of your account. If you live in North America dial 1-800-469-9269
  6. xMG Afronautz Win User

    Nonsense.

    Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1: https://enforcement.xbox.com

    Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

    Link 3:
    http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements

    Link 5: http://enforcement.xbox.com/home/staysafe#topic0

    Link 6: http://enforcement.xbox.com/home/howto#sub-topic0-6

    I'm good man, I shouldn't have to sort through a million links just to find out why I was suspended. That wouldn't even solve the issue. If xbox genuinely cared about its customers, there would be a number we could use to communicate
    with enforcement. But this right here, is the run around lol. I'm tired of paying for a service that is just going to give you the run around every time you have a serious issue. I'm done dude. Ya'll are the ones who banned me twice within 2 weeks, you must
    not want me to enjoy your system anyway. Simple as that.
  7. OK Fowl Win User

    Nonsense.

    Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1: https://enforcement.xbox.com

    Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

    Link 3:
    http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements

    Link 5: http://enforcement.xbox.com/home/staysafe#topic0

    Link 6: http://enforcement.xbox.com/home/howto#sub-topic0-6



    I'm good man, I shouldn't have to sort through a million links just to find out why I was suspended. That wouldn't even solve the issue. If xbox genuinely cared about its customers, there would be a number we could use to communicate
    with enforcement. But this right here, is the run around lol. I'm tired of paying for a service that is just going to give you the run around every time you have a serious issue. I'm done dude. Ya'll are the ones who banned me twice within 2 weeks, you must
    not want me to enjoy your system anyway. Simple as that.
    You can always submit a case review if eligible. Here is the info on how to do that:
    http://enforcement.xbox.com/home/howto#sub-topic0-6 That is the only
    way to communicate with Enforcemnt.. They used to have several other ways of contact but users and trolls were abusing those methods.
  8. OK Fowl Win User

    Nonsense.

    Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1:
    https://enforcement.xbox.com

    Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

    Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements


    Link 5:
    http://enforcement.xbox.com/home/staysafe#topic0

    Link 6:
    http://enforcement.xbox.com/home/howto#sub-topic0-6
  9. OK Fowl Win User

    Nonsense.

Thema:

Security nonsense

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