Security log in help please

d-83ds · Dec 9, 2023

I went to log in this morning, xbox 1 asked me if my security details were good I selected looks good so it just reloaded the same screen, I choose remind me later same thing.

I've done a power reset, signed in online still it says and does the same thing! My partners account hasnt been effected, help please

:)

Hoskayra

Hello D-83ds, my name is Oskayra I am an independent advisor and player like you I hope I can help solve your problem today

I'm very sorry for the problems you are having with your Xbox. There appears to be a problem with your account security settings.

Here are some steps you can try to fix the problem:

1. Check your security details.

Make sure your email address and password are correct. You can also try resetting your password.

To reset your password, follow these steps:

Press the Xbox  button to open the guide.
Select Profile & system > Settings > Account > Online security & privacy > Password.
Select Reset Password.
Follow the instructions on the screen.

2. Reset your account security settings.

This will clear all security settings for your account, including security questions and two-step verification codes.

To reset your account security settings, follow these steps:

Press the Xbox  button to open the guide.
Select Profile & system > Settings > Account > Online security & privacy > Reset security settings.
Follow the instructions on the screen.

I hope the information I gave you has been useful, have a happy day.
Oskayra

DENAz666

Hey dude,

Yeah, their definitely is

support.xbox.com/.../change-signin-preferences

You can pretty much customise it how you want

Cheers

Denaz

GoldenDachshund

Check this link -

support.xbox.com/.../password-protect-account

XBF Chris J

Hello there,

I'm sorry to hear about this issue. How exactly are they hacking your computer and devices? Are they logging into your account? If you can, please provide us with more details so that we can provide you with correct steps to resolve this.

If they are logging into your account, use these links to help secure your accounts :

“I think my account has been hacked”

Update all of your Microsoft account security information

Hope this helps

Onyx Is Here

Sorry to hear it. Please log in to https://account.microsoft.com/ and select Security. More than likely you'll need to verify your security info. Once done you should be able
to log in again

Security log in help please