security info change glitch..i dont even know what to call it

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Thank you for understanding.

Hello RestlessJOHN734,

Thank you for posting in the Microsoft Community.

I understand that you have changed your security info on your Xbox account and you are unable to sign in due to the 30-day wait period. I apologize for the inconvenience and frustration this has caused you.



To better assist you, I would like to ask you some probing questions:



- When did you change your security info on your Xbox account?

- What kind of security info did you change? (e.g. password, email, phone number, etc.)

- Are you able to sign in to your Xbox account on other devices or platforms? (e.g. PC, mobile, web browser, etc.)

- Have you tried resetting your console or clearing your cache?

- Do you see any error codes or messages when you try to sign in?

Here are troubleshooting steps you can take:

- Clear the cache and cookies of your browser or app.

- Restart your device and try signing in again.

- If possible, try signing in on a different device or browser.

- If none of these steps work, please contact our live support team for further assistance.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

i have a family password but i dont even know what it is and i dont know how to change it

I dont think you understand. I never had a child account under my parents account, back then that wasn't even a thing. I have one xbox account on the Microsoft account, there the same account. They both share the same email that I have no option of changing.

And for the divorce thing, that's totally circumstantial. In any situation the spouse could know your info. Tho they atleast let u change your password and have security questions for that specific reason. They have no security reason to not let you change
your email...

Did you try to log into your microsoft account associated with your windows live id? If not I'm pretty sure adding the correct info on the microsoft security proofs will fix the problem
account.live.com/proofs

Thats if you know your microsoft account, if not then I dont know what else you could do but call support.