Security help

Hi there, so can you still sign into the account? If you can sign in through the PC first update and verify your security by following this link and clicking 'Manage your security info':

support.xbox.com/.../security-proofs

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To change the email that is associated with the gamertag you will need to follow the steps here:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Hey there XDisembodieD. Apologies, but you will need to get in touch with Xbox Phone Support by clicking the link below. They will ask you a few questions to verify the account, then they will be able to get you that email address. If you can not verify
the account, I apologize, but you will no longer be able to access the account.

Hi there MisutaTokumei, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

The only way to sign out of your account or remove access to it on a console you don't have access to is by changing the password of your Microsoft account. This automatically logs your account out from all devices where it's open.

You can change your Microsoft account password by following the instructions in the following link:

https://support.microsoft.com/accou...password-fdde885b-86da-2965-69fd-4871309ef1f1

Once you change the password, rest assured that your account will automatically log out from the console where you don't have access.

On the other hand, even if someone else has access to your account, they cannot view the credentials of other accounts connected to it, so you don't have to worry about that.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

I thought everyone had multiple email accounts these days.Never the less it seems as if Microsoft is over complicating things.I fear the new system will be worse and that why the Playstation 4 seems like a better choice.All I want is a system I can plug
in and play-not jump through hoops and pray they let me play the games I purchased.I think we should make a thread about this in the feedback forums and everyone that agrees leave a comment.

Hello D-83ds, my name is Oskayra I am an independent advisor and player like you I hope I can help solve your problem today

I'm very sorry for the problems you are having with your Xbox. There appears to be a problem with your account security settings.

Here are some steps you can try to fix the problem:

1. Check your security details.

Make sure your email address and password are correct. You can also try resetting your password.

To reset your password, follow these steps:

Press the Xbox  button to open the guide.
Select Profile & system > Settings > Account > Online security & privacy > Password.
Select Reset Password.
Follow the instructions on the screen.

2. Reset your account security settings.

This will clear all security settings for your account, including security questions and two-step verification codes.

To reset your account security settings, follow these steps:

Press the Xbox  button to open the guide.
Select Profile & system > Settings > Account > Online security & privacy > Reset security settings.
Follow the instructions on the screen.

I hope the information I gave you has been useful, have a happy day.
Oskayra