Security email won't change

Discus and support Security email won't change in XBoX on Windows to solve the problem; Not my problem but my friend's issue(He has already given up). So basically when he tries to log into Xbox he gets the "Call us overprotective... Discussion in 'XBoX on Windows' started by JustPep, Oct 6, 2020.

  1. JustPep
    JustPep Guest

    Security email won't change


    Not my problem but my friend's issue(He has already given up). So basically when he tries to log into Xbox he gets the "Call us overprotective message", which is fine, but the email they use to send him the security code is false. He misspelled his email
    before and it was "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***". and he wanted to change it. So he went to his security settings and to that add security info option and updated his email and phone number(it was more than a month ago). When he tried to log into Xbox again the same overprotective
    message popped up and the email and number didn't seem to change and so we're now at a loss for what we should do. We just wanna play minecraft

    :)
     
    JustPep, Oct 6, 2020
    #1
  2. SingCongButas25 Win User

    change email

    Changing Microsoft emails does not take 30 days to complete. From how you describe it. You initiated security change. That will lock the account for 30 days for any changes. But it won't affect your gaming nor playing online games. This does not change the
    email attached to the account. It just change the security email for the account itself. So you will still be using the same email to sign in the account. But when you need to verify it. You will have the option to send the verification code to the new email
    you have added.
  3. TECHNOx420 Win User

    Changing Security account email

    Go to account.live.com, sign in with that email and password, select security info on the left side of the page and you can update to your current email there so that you can use the new email for security codes. I also highly recommend that you add a cell
    phone number to your account as well. make sure you verify everything you add to the account as well. if you still have issues contact phone support 1-800-469-9269
  4. TheSoocerGamer Win User

    I got hacked on my Microsoft account that changed it into an email that ends with @rambler.ru

    The same thing happened to me and I did what you said. Then Microsoft wouldn't change the email for 30 days and the account got hacked back into later in the day. I have recovered it again but now it won't let me change the email for 30 days and I can't add any security options cause I need a code that is sent to the guy's email.
  5. kyle_m4496 Win User

    MICROSOFT ACC LINKED TO MINECRAFT ACC DELETED AND NEED SOLUTION FOR HOW TO RETRIEVE IT SINCE I CANT LOGIN TO MY MC ACC.

    > microsoft account support sent me an email saying your security info was added/deleted to microsoft acc and with that below there was a random email given which dint belong to me

    Whoever hacked your account changed it to their own email, or a throwaway email. This unfortunately does not change the situation. As I have stated on multiple occasions, I am afraid it won't be possible to recover your account under any circumstance. Once the email gets changed, that's it, nothing else can be done now.

    Thanks,
    Kyle
  6. steeledwand7664 Win User

    How to change xbox 360 email

    Does he know the password for the Microsoft Account?

    If he does you should still be able to change the email used to sign into the account by going to

    account.live.com/addassocid and adding an alias/email to the account and making that new email the primary email and then he would be able to remove the old email.

    If he has the password but when going to that site and it wants to verify the ownership of the account by sending an email with a code to the old email address (what microsoft calls a security proof) he would be able to change the security proof but it will
    lock him out of the account for 30 days while the security proof change takes affect. Once the security proof change takes affect he would be able to change the email associated with the account.
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Security email won't change

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