Second Xbox controller won't connect to PC (using USB)

Hi Keith, There are two ways to connect an Xbox controller to a PC: with a USB cable or via Bluetooth.

Connect with a USB cable

Plug one end of the USB cable into the USB port on your PC.

Plug the other end of the USB cable into the USB port on your Xbox controller.

The controller should automatically connect to your PC.

Connect via Bluetooth

Make sure your Xbox controller and PC have Bluetooth.
Activate Bluetooth on your PC.

Press and hold the pairing button on the Xbox controller for 3 seconds.

The controller should appear in the list of Bluetooth devices on your PC.

Select the Xbox controller from the list and click "Connect."

Let me know if the information is still useful.

Sincerely,
Marvina.

Hello Yeddy Yordan,

Thank you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, it seems that you're having trouble connecting your Xbox Elite Series 2 controller to the Xbox Accessories app on your PC. There could be several reasons why your Xbox Elite Series 2 controller is not connecting to the Xbox Accessories app on your PC or through Bluetooth. Nothing to worry, we'll work on this together.

Before we proceed, I will be asking you few questions to help us understand the concern further:

1. Have you tried connecting the Xbox Elite Series 2 controller to a different PC or Xbox console to see if it connects?
   
2. Have you checked if the USB-C cord you are using is working properly by trying a different cord?
   
3. Have you tried updating the firmware on the Xbox Elite Series 2 controller through the Xbox Accessories app on your PC?
   
4. Have you checked if your PC's Bluetooth is turned on and discoverable?
   
5. Have you tried removing any other Bluetooth devices from your PC's Bluetooth settings to see if that helps the Xbox Elite Series 2 controller connect?
   

In the meantime, please ensure that your PC meets the minimum system requirements for the Xbox Accessories app. You can check the system requirements on the Microsoft Store page for the app.



Next, please try the following steps to troubleshoot the issue:

• Make sure that your Xbox Elite Series 2 controller is fully charged. You can charge it using the USB-C cable that came with the controller.
  
  
  
• Try connecting the controller to your PC using a different USB-C cable. Make sure that the cable is fully inserted into both the controller and the PC.
  
  
  
• If the controller still won't connect via USB, try resetting the controller. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing rapidly, indicating that it's in pairing mode.
  
  
  
• If the controller still won't connect via USB, try connecting it to a different USB port on your PC.
  
  
  
• If the controller won't connect via USB, try connecting it to your PC via Bluetooth. To do this, press and hold the Pair button on the back of the controller for 3 seconds, then release it. The Xbox button on the controller should start flashing slowly, indicating that it's in pairing mode. On your PC, go to Settings > Devices > Bluetooth & other devices, then click "Add Bluetooth or other device". Select "Bluetooth" and follow the on-screen instructions to pair the controller.
  
  
  
• If the controller still won't connect via Bluetooth, try resetting the controller and your PC. To reset the controller, press and hold the Pair button on the back of the controller for 20 seconds, then release it. To reset your PC, go to Start > Power > Restart.
  

If none of these steps work, please try updating the firmware on your controller. You can do this using the Xbox Accessories app on your Xbox console. Connect your controller to your console using a USB cable, then open the Xbox Accessories app. Select your controller, then select "Device info". If a firmware update is available, follow the on-screen instructions to update your controller.



I hope this helps you with the issue for your Xbox Elite Series 2 controller. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community Moderator

[quote user="OG Pooh"]

Try using it on some other USB port... Maybe on your PC, cable box, etc. [/quote]

The Play & Charge Kit won't charge the controller off a PC USB Port OG Pooh, as the Xbox360 uses a rectified circuit for the USB Ports connected to a Controller & the VIR is different..

Xbox 360 controllers will not connect wirelessly to a computer. If you are trying to use a Play-and-Charge cable to connect through USB, that is not what it is designed for and won't be compatible. If you really want to use an xbox controller on your computer
I would recommend either purchasing an adapter build to do this, or one of the controllers out there that are built for PC.

The most tried and true method would be with a USB connection. In order to be Bluetooth it needs to be the second generation Xbox One controller that is Bluetooth enabled.

If you're using USB and it's still not working, check the PC and controller ports for damage, and also try using a different cord. Another option is to plug something else in with the same USB port on the PC to make sure that isn't the piece that is malfunctioning.

Let us know if that's enough.