Second time posting -- error message when attempting to purchase game

Discus and support Second time posting -- error message when attempting to purchase game in XBoX Sales and Promo to solve the problem; Second time posting this week: My 11-year-old son and I attempted to purchase Lego Marvel SuperHeroes 2 Deluxe Version last night (Sunday) and early... Discussion in 'XBoX Sales and Promo' started by CooingVoyage402, May 24, 2018.

  1. Second time posting -- error message when attempting to purchase game


    Second time posting this week:

    My 11-year-old son and I attempted to purchase Lego Marvel SuperHeroes 2 Deluxe Version last night (Sunday) and early this morning (Monday) through his XBox console while the game was on sale (60% off of the $74.99 list price for a final price of $30) for
    a limited time. Despite about 20 attempts to purchase by clicking "buy," we received a message each time telling us to try again shortly. My son was very upset when he left for school this morning, and so I told him I'd try and resolve the issue and purchase
    the game for him at the discounted price. I called and spoke with two XBox representatives but they told me I had to complete this form and someone would be in touch.

    Thanks,

    Chris

    :)
     
    CooingVoyage402, May 24, 2018
    #1
  2. Issues with Xbox Live

    My friend cant play his digital games. I sometimes getter an error message when a try to play mines, but it works after a few attempts.
     
    LamaBraveheart, May 24, 2018
    #2
  3. Не могу купить игру

    Hi ValuedChimp7111,

    Can you please post the full error message you see when attempting to purchase a subscription? Do you see this error if you attempt the purchase on Xbox.com as well?

    Thank you!
     
    Mister Kellogg, May 24, 2018
    #3
  4. Mister Kellogg Win User

    Не могу купить игру

    Hi ValuedChimp7111,

    Can you please post the full error message you see when attempting to purchase a subscription? Do you see this error if you attempt the purchase on Xbox.com as well?

    Thank you!
  5. o Carano o Win User

    Uh oh... that shouldn't have happened

    These errors plus the 40 second loading times when you click anything, or attempt to post, really make this place a joy to visit...
  6. Mister Darcy-9112DFB Win User

    We don't recognize the computer you're using

    Greetings, VTanimefan! So sorry to hear you're having trouble purchasing points via Xbox.com. I'd be interested to know if you encounter any error messages when attempting to purchase through your console and if so what the error message is. Definitely keep
    us posted. :)
  7. XBF Leo G Win User

    Nous ne pouvons pas traiter votre paiement. -[Translation - We cannot process your payment.]

    Hello NutzBinks,

    Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. What is the exact error message that appears when you attempt to purchase the game? Which game are you attempting to purchase? We
    have a support article that provides
    solutions for payment errors
    . Be sure to let us know the results NutzBinks!
  8. XBF Chris J Win User

    Disc installation fo battlefield 3

    Hello Alan,

    Thank you for posting here on the Xbox forums. So the first disc installed completely without error? If I remember correctly, the second disc is for multiplayer, while the first is for campaign. Do you receive any error codes or messages when attempting
    to install the second disc?
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Second time posting -- error message when attempting to purchase game

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