Second hand console ban

Hello ChiefzKing2019,

Thank you for posting on the Xbox forums. We understand that you purchased an Xbox 360 S from a pawn shop, but the console is banned from using Xbox Live. The ambassadors are all correct. Xbox support cannot remove the ban from the console. The best
option is to take Flymonkey102's advice and return the console to the pawn shop. The

Xbox One is a great alternative to the Xbox 360 since the Xbox One gives you access to new games and

backwards compatible games. We hope this help!

Unfortunately console bans are permanent.

Hello! I'm afraid there's nothing that can be done.

This is taken directly from the xbox enforcement website:

Can I still be banned if I purchased an Xbox console second-hand?

Yes. The warranty on a second-hand Xbox console is void, and the purchaser assumes the risk for any previous modifications or unauthorized activity. Even if the console’s ownership has changed, the console
may still be subject to a ban. If you purchase a console that has been previously banned you will not be able to connect to Xbox Live, and the ban will not be lifted as a result of the change in ownership. We recommend customers who believe they have not committed
actions on the service to warrant a ban to contact previous owners or users of the console.

If you have purchased or intend to purchase a second-hand Xbox 360, you can check its current ban status by entering its serial number into the

Console Check Tool. Please note that the current absence of a ban does not preclude the possibility of future enforcement action.



As you can see,the console ban will not be lifted under any circumstances.As the others have mentioned,your only option is to return to where you bought it from i'm afraid.

I would return the console to the pawn store or see about getting a replacement.