Second broken microsoft headset

Discus and support Second broken microsoft headset in XBoX on Consoles to solve the problem; I bought a day one xbox one on 23/11/2013, the headset broke through no fault of my own in 11/2014, I bought a replacement the same day which is the... Discussion in 'XBoX on Consoles' started by Maxie2896, Sep 3, 2015.

  1. Maxie2896
    Maxie2896 Guest

    Second broken microsoft headset


    I bought a day one xbox one on 23/11/2013, the headset broke through no fault of my own in 11/2014, I bought a replacement the same day which is the exact same model and it has again through no fault of my own broken, I feel I deserve a free replacement.
    I have been in contact with xbox support and after being very helpful and polite they have referred me to a case specialist and sent me here . Having to buy a second replacement for an official microsoft product that has broken twice under normal and fair
    usage to me is unacceptable and points to poor manufacture.

    :)
     
    Maxie2896, Sep 3, 2015
    #1
  2. eber3
    eber3 Guest
    my turtle beach earforce xo one isn't working

    Sounds like your second controllers is broken too. At least the plug in for the headset.
     
    eber3, Sep 3, 2015
    #2
  3. Major Keebler
    Major Keebler Guest
    Headphone question ?

    Microsoft, and Sony seem to have broken headsets.
     
    Major Keebler, Sep 3, 2015
    #3
  4. eber3 Win User

    my turtle beach earforce xo one isn't working

    Sounds like your second controllers is broken too. At least the plug in for the headset.
  5. Major Keebler Win User

    Headphone question ?

    Microsoft, and Sony seem to have broken headsets.
  6. EnriqueArredondo Win User

    Xbox Wireless Headset Warranty claim

    I have the same issue, I bought a second headset thinking it was damaged by placing it wrong while charging, now this 2nd headset is also broken. left it charging at night and broken in the morning. I don't want to buy a third one, this really sucks, they should at least sell the part so we can replace if they won't make warranty valid. Horrible design. now I have TWO broken headsets. I tried going thru the warranty process and keeps you looping around. Does anyone have an email from someone @ microsoft that can help us with this replacement?
  7. EnenDaveyBoy Win User

    Xbox Stereo Headset Help

    Are you using the headset adaptor or pluging it straight into the controller?

    If the first your adaptor might be broken a common problem.

    If the second your headset could be broken.

    make sure your controller is updated with the headset plugged in, do a hard reset as well.

    Also start a party a watch to see if your mics working by your profile image gets highlighted is it does then your sound settings need changing.
  8. Cheese wallis Win User

    Xbox One Chat mic not working.---Help us All Out..PLease

    Just another Microsoft Headset, as the salesman in Game quoted (Disposable)..

    As this is My 3 rd headset I have had since launch… 4th being the broken one from the packet..

    Good luck
Thema:

Second broken microsoft headset

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