Season Pass code doesn’t work.

when I try to key in the download code for the season, this is the message I get.

Check the instructions that came with your code. You might need to redeem it on a different web page. “Token not supported”

I have tried it on Xbox.com, my console, and the Xbox app.

:)

 

Gamestop Season Pass Code Not Working

Hey guys! Just a heads up. If you got a season pass from Gamestop and the code gave you $8 instead of the season pass, don't worry! The additional balance ($12 USD) will be added to your digital locker, which you can access by login into your PowerUp Rewards account. 2000 PowerUp Rewards points will also be added in the next few weeks as an additional apology for the goof up. On top of that, if you had already gotten a refund for the season pass not working, you're STILL going to get that $12 put into your digital locker. Oh, and don't bother trying to get a refund now as it's already fixed and the money is in your digital locker...sneaky people.

So for all of the hating that goes on about Gamestop sometimes, they really are taking care of their customers with this issue.

Source: Friends in low places and corporate e-mails

 

Gamestop Season Pass Code Not Working

Haha. I ended up returning it and bought it through the marketplace. I guess I lucked out. Thanks for letting me know I have an extra $12 in my digital locker though! I wonder if I'll get the extra 2000 points too.

 

Same. The instructions on the back don't even state a different web page other than xbox.com

 

Do your codes have 25 characters (5 x 5 code)? If not then you may need to redeem elsewhere (possibly even from within the game menu) as Xbox can only redeem 25 character codes.