Seagate hard drive stopped working for my Xbox one

Colinerwin55 · Dec 7, 2021

So I’ve been using a seagate hard drive on my Xbox for about a year now and I’ve had no problems with it until now. I turned on my Xbox and the hard drive was making the noise it usually does but the white light isn’t turning on like it usually does and the hard drive is not working. I tried every USB port and none of them worked. The hard drive hasn’t moved once since I’ve owned it so there’s no way it could have been physically damaged. Is the Xbox the problem? Is there something wrong with the cord? Or did it just break after a year for no reason like every other Xbox product I’ve ever owned?

:)

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Remove the hard drives connected to the console and reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

After resetting the console, connect the external hard drive and see if it solves the problem.

If the problem persists, connect the device to the PC and see if it is recognized, I recommend formatting if recognized and then connecting to the console.

If the problem still persists, I recommend contacting Seagate for repair or replacement.

ShockwaveZapdos

Its a seagate external hard drive and yes i have tried plugging it into all the usb ports. I did take my whole xbox hard drive and all and i am at a friends house and thats when it stopped working you think thats why its not working?

matio49

My seagate enternal hard drive non stops flashing why does it do it???

Phoenix_Reins

These are a few that work with Xbox One. Hope this also helps.

WD 4TB My Passport Portable. The best Xbox One external hard drive. ...
Toshiba 1TB Canvio Basics. Best budget option for Xbox One. ...
Seagate 2TB/4TB Xbox One Game Drive. The best hard drive if you value the official branding. ...
Seagate Expansion 8TB. ...
Samsung 850 EVO 500GB SSD.

Auswulf

Seagate Hard drives are dodgy. All the ones I have bought over the years have had bad sectors or just stopped working for no reason at all. Western digital FTW.

Seagate hard drive stopped working for my Xbox one