seagate 4TB not recognized

Hey Fix Bullets!

Thanks for popping in with a solution! We'll go ahead and lock this one down since it is a year old, but please feel free to keep helping your fellow gamer!

xXI SHROOMZ IXx,

Since this is an older thread, I suggest posting a new thread detailing this issue. That way the community can provide support tailored specifically to you!

I did figure this out even know it was a year ago I'm going to reply. What you have to do is go to settings, click system, manage storage, you should see the hard drive on the right the rest explains it self.

that's disappointing.

Do you have any idea if it's an incompatibility with the drive or the xbox firmware? If it's the firmware it might be patched in an update..

I could look into returning it, but I am now just curious about the cause of the issue.

Got one for ya. I had a Seagate external HDD ( 2TB ), used it since they first announced the external storage, no problems! Then, last week, the Xbox wouldn't detect it. So after trying everything, I bought another one, a Western Digital 2 TB 3.5" internal
with a USB 3.0 docking station. It worked great, picked up on the Xbox quickly. Now a week later, it's doing the same as the first one, no longer detecting, if I'm lucky, I can turn it off and back on, then it works, SOMETIMES. I have over 75 games on my account,
that's a lot to download and re-install all the time. Another thing I might add, I just got into the preview program 2 weeks ago. I'm thinking that might be causing the issue. Anyone else have this problem, or even a fix?

I've read a,million forums on this.. I got the 3tb expansion seagate. . I bought another superspeed usb 3.0 and it eorked.. I fooled with it for 2 weeks and just got another cable and it worke like a charm.