Seagate 4 terabyte external storage

IDontSpeakSpanish · Aug 7, 2019

I have be having problems with my external storage randomly disconnecting or not starting up the game to begin with it worked fine like a month ago and I’ve had this for 2 years and I have no idea why its not working.

If anyone has had the same problem or has a solution that would be great.

:)

Ricardo Cintra

Maybe the Externa Storage isn't in correct usb port, you try in other usb port?

XBF Ezra G

Hi IDontSpeakSpansih,

Thanks for your post. I understand you are experiencing issues with your hard drive randomly disconnecting from your Xbox One console. Have you attempted to use another USB cable for your hard drive? There is a chance that the cable you are using is no longer
working. Also, try to listen out for clicking noises coming from your hard drive as this could be an indicator of a failing drive.

Please keep us updated.

Paul1708

Could could try a other USB port on the console. If it works on a other port then there is a falut with that port and the console would need too be serviced by microsoft if you wanted it fixed.

It could also be the cable itsself so try a other cable just make sure its a USB 3.0 cable otherwise it wont work for games and apps on xbox one.

PWNRR

Tried testing it with another device, to see if the problem resides within the xbox?

GroundOregano94

Maybe to try this here.

Seagate 4 terabyte external storage