Sea of Thieves Mercenary pack

Discus and support Sea of Thieves Mercenary pack in XBoX Sales and Promo to solve the problem; Hello, Yesterday, I bought 3 months of gold on the microsoft store from my xbox one. I would like to know how long will I receive the code for the... Discussion in 'XBoX Sales and Promo' started by Bowen Dragheart, Apr 11, 2018.

  1. Bowen Dragheart
    Bowen Dragheart Guest

    Sea of Thieves Mercenary pack


    Hello,

    Yesterday, I bought 3 months of gold on the microsoft store from my xbox one. I would like to know how long will I receive the code for the mercenary pack? Knowing that I was eligible because I did not have a current subscription and I live in France.

    Thanks

    :)
     
    Bowen Dragheart, Apr 11, 2018
    #1
  2. TheSkeletor13
    TheSkeletor13 Guest
    Sea of thieves mercenary pack

    I purchased the promotion of Xbox live gold 3 month subscription with the sea of thieves mercenary pack on April 17th and haven't received the code for the mercenary pack yet.
     
    TheSkeletor13, Apr 11, 2018
    #2
  3. Cambonez
    Cambonez Guest
    XBox Live Gold 3-Month Offer: Sea Of Thieves Mercenary Pack Eligibility

    Xbox | Games and Entertainment on All Your Devices

    XBox store is offering this until 4/30. I already have an XBox Live Gold subscription. If I buy this, will I still get the Sea Of Thieves Mercenary Pack? I don’t care about the 40% off. All I want is the Mercenary Pack.

    Support Chat directed me here. Can an official source answer this for me before the offer runs out?
     
    Cambonez, Apr 11, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    Sea of Thieves Mercenary pack

    Hi there!

    The Mercenary pack's are only offered in a physical retail store that is partaking in the event.

    Did you purchase the content at a specific store location? You would want to reach out directly to that location to see if they are taking part in the promo.

    We hope that helps clarify how this specific promotion works!
     
    Mister Getafix, Apr 12, 2018
    #4
  5. Bowen Dragheart
    Bowen Dragheart Guest
    Hi

    "The Mercenary pack's are only offered in a physical retail store that is partaking in the event." => The offer is also available on the XBOX store for those who don't have a current subscription. I should receive an email with the code.

    Xbox | Games and Entertainment on All Your Devices
     
    Bowen Dragheart, Apr 12, 2018
    #5
  6. Mister Getafix
    Mister Getafix Guest
    Thanks for that link!

    In this case let's have you reach out to the
    chat or phone team     for assistance with looking into that purchase further.
     
    Mister Getafix, Apr 15, 2018
    #6
  7. Joshua Aubrey
    Joshua Aubrey Guest
    I'm also having this issue, and was previously talking to chat support who directed me to this forum to make a post, but then I searched and found this. Seems like someone who is over this promotion needs to give out the codes manually to those who haven't
    received them.
     
    Joshua Aubrey, Apr 16, 2018
    #7
  8. Bowen Dragheart
    Bowen Dragheart Guest

    Sea of Thieves Mercenary pack

    Hello,

    @Joshua Aubrey : Thanks !

    @Mister Getafix : Thanks too ! But if your colleagues send us back to you then what do we do ?
     
    Bowen Dragheart, Apr 16, 2018
    #8
  9. niwshki
    niwshki Guest
    Please check
    https://www.xbox.com/en-US/promotions/sea-of-thieves-gold-offer#legal     regarding the Terms and Conditions.

    If this is the promo you are talking about, it says there:

    Offer valid only in US, Mexico, Brazil, Canada (excluding Quebec), UK, France, Germany, Australia. Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will receive a digital code with the Sea of Thieves Mercenary Pack
    in their Xbox Message Center by 5/31/2018.
     
    niwshki, Apr 17, 2018
    #9
  10. niwshki
    niwshki Guest
    Please check
    https://www.xbox.com/en-US/promotions/sea-of-thieves-gold-offer#legal     regarding the Terms and Conditions.

    If this is the promo you are talking about, it says there:

    Offer valid only in US, Mexico, Brazil, Canada (excluding Quebec), UK, France, Germany, Australia. Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will receive a digital code with the Sea of Thieves Mercenary Pack
    in their Xbox Message Center by 5/31/2018.
     
    niwshki, Apr 17, 2018
    #10
  11. Mister Getafix
    Mister Getafix Guest
    As this promotion should be through the Microsoft store they should be able to provide that code, but in this case let's have you and
    Joshua Aubrey check your Xbox messages one more time.
     
    Mister Getafix, Apr 19, 2018
    #11
  12. niwshki
    niwshki Guest
    Offer valid only in US, Mexico, Brazil, Canada (excluding Quebec), UK, France, Germany, Australia. Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will receive a digital code with the Sea of Thieves Mercenary Pack
    in their Xbox Message Center by 5/31/2018.

    Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will
    receive a digital code with the Sea of Thieves Mercenary Pack in their
    Xbox Message Center     by

    MAY 31, 2018
     
    niwshki, Nov 3, 2018
    #12
  13. niwshki Win User

    Sea of Thieves Mercenary pack

    Offer valid only in US, Mexico, Brazil, Canada (excluding Quebec), UK, France, Germany, Australia. Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will receive a digital code with the Sea of Thieves Mercenary Pack
    in their Xbox Message Center by 5/31/2018.

    Sea of Thieves Owners or Game Pass Subscribers who buy Gold during the offer will
    receive a digital code with the Sea of Thieves Mercenary Pack in their
    Xbox Message Center     by

    MAY 31, 2018
  14. QuietHarmony683 Win User

    Sea of thieves mercenary pack

    Same here haven't received anything. I met the term and condition, I'm new to xbox live so I received the membership discount but no sea of thieves mercenary pack
  15. Mister Cazador Win User

    Sea of thieves mercenary pack code not in message centre

    Hi there RepliedDawn1222, thanks for reaching out.

    Eligible users should receive a code for the Sea of Thieves Mercenary Pack sent to their Xbox Message Center by 5/31/18.

    We hope that helps :)
  16. Mikcoon Win User

    Sea of thieves mercenary pack

    Contacted rare and received this response. https://imgur.com/gBPkeaA

    Thanks for the mail and sorry to hear you’re having trouble. Unfortunately we weren’t involved in this promotion so there’s not much we can do directly from here, but we have raised it with the Xbox team and they’ve advised that if you still haven’t received
    your Xbox message with the Mercenary Pack code, you should head back to Xbox Support (at Xbox.com or on Twitter) and they’ll be
    able to resolve it for you.



    Hope that helps and you get your code soon if you haven’t already!

    So, who is going to sort this out?
  17. Mr DankWaffle Win User

    Sea of thieves mercenary pack

    Hey there TheSkeletor13,

    Thank you for reaching out to us with this issue. This particular promotion was distributed by the retailers at the time of purchase. We recommend checking the Xbox Notifications for the qualifying content. be sure to let us know how that goes for you. We're
    here to help. Thank you.
    https://www.xbox.com/en-US/promotions/sea-of-thieves-gold-offer
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Sea of Thieves Mercenary pack

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