sea of thieves download slow

Tim0174 · Jun 30, 2022

im trying to install sea of thieves but the download speed is 267 KB/S but i have a internet connection of 5 MB/s down and 1 MB/s up all games download at that speed but not sea of thieves. if i install multiple games at the same time all download speed are good but not the sea of thieves.

are the download server of sea of thieves bad or is my microsoft store bad.

the staps at https://answers.microsoft.com/en-us...lly-slow/768e6a11-f746-4a6e-b8e2-f05fefd5644b didn't fix my problem

*** Moved from windows Category by Microsoft Moderator

:)

Kathy A.

Hello Tim0174,

We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

Regards,

Kathy A.

Hello Tim0174,

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

Regards,

Kathy A.

Thanks for your reply, Tim0174.

There is a chance that this could be a server issue or game related concern. As you have mentioned in your description - you have downloaded multiple games and that include Sea of Thieves which downloads very slow among them.

May we at least confirm if Sea of Thieves is downloaded from Xbox app or Microsoft Store together with other game titles? Or are the other game titles downloaded from other source?
Have you consider contacting the game support about this issue?

We look forward for your response.

Regards,

Kathy A.

Hello Tim0174,

We have consulted your concern to our Internal Support Team and they would like to know few details about your concern.

May we know if you part of Xbox Insider or Windows Insider? Perhaps, a game Insider or tester?
May we ask if you have contacted your ISP with this concern? Also, may we ask for the internet speed you have with your ISP?
We would like to clarify, if you were referring to Megabyte or Megabit in your phrase - internet connection of 5 MB/s down and 1 MB/s.

We are eager to hear your response.

Regards,

Kathy A.

Hello Tim0174,

We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

Regards,

sea of thieves download slow