se me facturaron 2 veces la suscripcion a game pass [I was billed twice for the game pass ...

me gustaria saber como revertir la segunda suscripcion que se me iso ya que queria probar los 14 dias y ahora me salen que ise 2 suscripciones, y aparte hay una promocion de 1 mes por $500 pesos chilenos e igual me lo tomo como normal

[Translate - I would like to know how to revert the second subscription that I was charged since I wanted to try the 14 days and now I get 2 subscriptions, and apart there is a 1 month promotion for $ 500 Chilean pesos and I still take it as normal]

:)

 

game pass xbox devolución plata [Game Pass Xbox return silver]

compre la suscripción a gamepass y me lo cobraron dos veces a mi tarjeta de crédito ¿ Cómo hago para que me regresen la plata de una de las suscripciones?

[Translation - Buy the subscription to GamePass and I charged it twice to my credit card how do I get the money back from one of the subscriptions?]

 

¿Cómo puedo pagar una suscripcion vencida que tiene como metodo de pago una tarjeta caducada?[Translation - How can I pay an overdue subscription that has as payment method an expired card?]

Al intentar pagar la membresía de Xbox Game Pass no me permite comprarlo, me dice que use otro método de pago

Voy en "servicios y suscripciones" y en suscripciones canceladas aparece la membresía Game Pass, aparece la opción "Pago y facturación" y "renovar ", entro en "Pago y facturación" y aparece en "pagado con" la tarjeta caducada, no encuentro una opción para
pagarlo con otra tarjeta o algo parecido

[Translation -

When trying to pay the membership of Xbox Game Pass does not allow me to buy it, tells me to use another method of payment
I go in "Services and Subscriptions " and in cancelled subscriptions appears the membership Game Pass, the option "Payment and Billing " appears and "Renew ", enter "payment and Billing " and appears in "paid with " The expired card, I cannot
find an option to Pay with another card or something like that]

 

Hi
Men,



Thanks for reaching out to us! We appreciate all the information. If there was a
double charge and you are unable to use our
Subscription Refund Webform due
to region or language then please contact our Live Support team.

There is always the method of canceling the subscription however there is a chance the payment would remain.
That is where the refund form comes into play but if you are unable to access the form, this is not the best method.

After you submit the request, you’ll
receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.

If you have questions about the
process or have not heard anything within 48 hours please reply to the confirmation email sent to you. Our dedicated team is ready to assist you.

I hope this information
helps!