screenshots not uploading to xbox live on Series X

Discus and support screenshots not uploading to xbox live on Series X in XBoX on Consoles to solve the problem; I am not able to upload my screenshots to Xbox Live and haven't been able to for days now , I also see screenshots I deleted weeks ago still showing on... Discussion in 'XBoX on Consoles' started by FlyOceanBlue, Dec 23, 2020.

  1. FlyOceanBlue
    FlyOceanBlue Guest

    screenshots not uploading to xbox live on Series X


    I am not able to upload my screenshots to Xbox Live and haven't been able to for days now , I also see screenshots I deleted weeks ago still showing on Xbox Live and my console after I deleted them , I am able to leave likes or comments in the clubs I
    am a member of but I can't upload or share my captures to them . I tried console restarts, signing out and in again , unplugging console etc nothing seems to be working . what is going on with xbox live it says that sharing and uploading has no issues ? Many
    other have replied to a post about this in one of the clubs i'm a member of they also are having issues with this .

    :)
     
    FlyOceanBlue, Dec 23, 2020
    #1
  2. ixnfax Win User

    Xbox Series X won’t upload Screenshots to OneDrive

    I'm sorry to hear that you're experiencing issues with uploading screenshots to OneDrive from your Xbox Series X. It's frustrating when features like this aren't working as expected. Here are some troubleshooting steps to help you resolve the problem:

    Check Xbox Live Services

    Update the Xbox System Software

    Verify your OneDrive Account is in good standing without any issues

    Check the format of the screenshots

    Verify that your privacy settings on Xbox are not preventing the upload of screenshots

    Ensure that your local storage on the Xbox Series X is not full

    Check your Network Connection

    Make sure you have the OneDrive app installed on your Xbox Series X

    If none of this works Contact Xbox Support to see if the issue can be resolved by talking to Support.

    -Tyler
  3. StuartATrueRed Win User

    Xbox One and Series X - Transfer of captures and clubs

    The answer to all your questions is yes.

    1. Screenshots & videos can still be accessed on the Series X|S so long as they have been uploaded to Xbox Live.

    2. Clubs are still accessible and manageable on the Xbox Series X|S

    3. Yes, you can play with friends who use the Xbox One if you use the Series X|S

    4. Yes achievements transfer as they are on your account.
  4. SigmaTheDJ Win User

    Xbox Series X won’t upload Screenshots to OneDrive

    I've tested it, both manually sharing to OneDrive and using the automatic upload option, and both are working fine for me.

    Here's what I would recommend: -

    1. Install the "Xbox Insider Bundle" apps from the store on the console. It doesn't matter if you're not an insider.

    2. Capture a screenshot in a game. If your issue is with the automatic upload option, then allow the upload to finish. If it's with the manual option, manually choose to upload the screenshot, then allow the upload to finish.

    3. Double-check to see if the screenshot appears in the Pictures\Xbox Screenshots folder in your main OneDrive folder.

    4. If the screenshot does not appear, hold down the Xbox button on your controller to bring up the shutdown screen. You'll see a new "Report a problem" option. Click on that, select the appropriate category, then fill out a bug report and submit it. That captures logs from the console that, along with your written report, will help the devs track the issue down.

    Also, don't just assume that someone else will submit a report so you don't need to bother, because the more people that submit reports, the more that issue bubbles up to the top and is more likely to be noticed. There is no guarantee that submitting a bug report will lead to the issue getting fixed, but it's your best option.
  5. JosephHaygood Win User

    Xbox Series X won’t upload Screenshots to OneDrive

    I can also state that I have this issue. I can upload the screenshots manually just fine. But the automatic upload that was just rolled out by Microsoft does not seem to work. I get an error code of 0x82323990. I have over 900 GB of space available on my OneDrive, so I am pretty sure space is not the issue. It seems to be something with the automatic upload itself. I say that because if I do a manual push, the screenshots show up fine.

    Here, the screenshot is taken, it gives the fail message to OneDrive Upload, but then shows a successful upload to the Xbox Network. This is a rather huge issue, now that Xbox will delete clips and pictures after 90 days. Microsoft added the upload to OneDrive option because of these new settings, but the new settings don't mean much if the upload process doesn't work.
  6. thesuicidefox Win User

    Xbox Series X won’t upload Screenshots to OneDrive

    Same happened to me. I would upload all the time, then once that message about Xbox captures older than like 90 days get auto-deleted starting 2024 I decided to back up my captures (even though I'm sure I have them saved somewhere anyway), and I had to upload everything in 2 or 3 batches because it could only allow maybe 25 at a time. Got all that sorted, cleared my captures on the console. I tried to upload stuff maybe 2 weeks later and it just doesn't work. It will say "your captures will upload in the background" but it was literally days and I haven't seen anything. I can still upload to Xbox live, but anything for OneDrive just never works.

    I have found a work around though. Just take literally any USB stick, stick it in the Xbox and save the clips/images to that, then plug into your PC. Pain in the **** compared to just hitting a button to upload to OneDrive but at least you can save your stuff now.
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screenshots not uploading to xbox live on Series X

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