Screenshots/Gameclips Say They're Uploading to XBL, but They're Not

Hi,
I'm shella and would be glad to help you out.

Apologies for the issue, please note that there have been several reports regarding the same issue since yesterday but since there hasn't been an official announcement from Microsoft as regards this issue, you can try the following troubleshooting steps.

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.
2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.
3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.
4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

I would be here incase you need more assistance.

Shella

There isn't a screenshot function on X1 is there? The only way I've found to get screenshots is by either watching gameclips back on smartglass and doing screen grabs on my phone, or by taking screenshots of gameclips on my PC.

No they're there. But as you can see in the screenshots they're rectangular and kinda plain imo

Hello,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. I can see that you are having difficulties accessing you packs. Let me see how I can assist you with this concern.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Troubleshoot digital game issues on Xbox | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

In reply to 's post on December 10, 2022

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.