Screenshot upload doesn't work for every screenshot

Discus and support Screenshot upload doesn't work for every screenshot in XBoX on Consoles to solve the problem; Hello, For the past couple of hours I try to upload a specific World of Tanks screenshot to XBL. The upload completes everytime but when I click on... Discussion in 'XBoX on Consoles' started by Merun, Dec 22, 2020.

  1. Merun
    Merun Guest

    Screenshot upload doesn't work for every screenshot


    Hello,

    For the past couple of hours I try to upload a specific World of Tanks screenshot to XBL. The upload completes everytime but when I click on the screenshot, it tells me I have to upload it.

    I also hold the Guide Button right when the successful upload message appears and am only greeted by am message telling me an error occurred and I should try it later. Other screenshots or clips work fine. I even see them on the mobile App and online but
    not this one screenshot. It just shows medals.

    Additional information:

    Console Xbox Series X

    What can I do?

    Kind Regards



    Edit: Upload to OneDrive doesn't work either.

    Edit 2: I retook the screenshot several times in case the file is corrupt. Still doesn't work

    :)
     
    Merun, Dec 22, 2020
    #1
  2. wpsp2010 Win User

    Uploading clips/screenshots to onedrive doesn't

    Not a permanent solution but hold the power button on your Xbox until it fully turns off then it should fix after you turn it back only, only works for about 2 or 3 days
  3. Misses Quinzel Win User

    Uploading clips/screenshots to onedrive doesn't

    Hey there, Gamerdude!

    I'm sorry to see any issues with sharing to OneDrive! I tested it out here and it seems to be working for accounts we have access to. That doesn't mean there isn't an issue, though. Let's rule out the basics and then go on from there. :)

    First, the serious basics.
    Remove and re-add your profile
    , and nice hard power cycle of the console by holding the power button for 8-10 seconds. Let's actually throw in some network device power cycling, too, if you can. Unplug your router after turning off the console, then do
    the same with the modem (if you only have one device, obviously only unplug that one). Wait 5 minutes. Plug in your modem and wait for that to boot up fully, then do the router (again, only the one device is applicable). Wait for it to boot up fully, then
    turn on the console. Try sharing to your OneDrive after that.

    If you're still hitting issues, try on another account on the console. That will rule out profile issues.

    If it's happening on another profile, then it's either the internet connection or the console. Before jumping into those troubleshooting steps, do you get an error code along with the message? That will help me focus on what we need to do next.

    Let me know how this all goes! We'll jump into other things once we know how these help out. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
  4. Nohra369 Win User

    custom gamer picture

    I had that problem when i was trying to upload a pic. What i did was take a screenshot from my phone and uploaded that screenshot pic. It seemed to work fine
  5. Francia J. Win User

    Screenshots not deleting and New Screenshots not uploading.

    That's totally fine, let's then try to unplug the console for 30 minutes and then try again. Please follow the steps below:

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Unplug the console for 30 minutes.

    3. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  6. Francia J. Win User

    Screenshots not deleting and New Screenshots not uploading.

    Thank you so much for that. Have you tried to use a different network connection?

    Resetting the console-keeping games and apps will not be an option since that will delete any game clips that you have that aren't uploaded to the Xbox network yet.
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Screenshot upload doesn't work for every screenshot

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