Screen time requests

To set screen time limits for your child on Xbox One and Windows 10 devices, go to
https://account.microsoft.com/family and sign in with your Microsoft account. Then:

• 
  Find your child's name and select Screen time.
  
• If you want to use the same schedule for all devices, switch
  Use one screen time schedule from
  Off to
  On. If you’d rather have separate schedules, scroll down and switch on screen time for PC and Xbox One individually.
• Set how much time your child is allowed to spend with their devices each day, and when they can use them. If you want to give them the full amount of time you’ve scheduled, select
  Max scheduled. (Example: If you’ve allowed screen time from 8 am to 8 pm,
  they could use their devices that entire time.)

More screen time must be requested. An alternative would be to extend the time allotted if you so chose to.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

You should be able to disable email notifications for screen time requests from the Microsoft Family website. Here's how:

Go to the Microsoft Family website (https://family.microsoft.com/).

Sign in with your Microsoft account.

Click on the "Manage family settings" button.

In the left-hand menu, click on "Notifications."

Under "Screen time requests," toggle the switch to "Off."

Click on the "Save" button to apply the changes.

This should disable email notifications for screen time requests. You should still be able to see and manage screen time requests using the Family app on your phone or tablet.

I hope this helps.

Hi BlunterCube4130

Thank you for posting on the Xbox forums. I'd be happy to help. You may need to re-do the screen time limits so that the information can re-sync to all of your devices. If you set up screen time but it isn't working
as expected, here are a few things you can try:

• Set up one schedule: With the latest update of Windows, you're able to set up one schedule that'll apply to all of your child's devices. This means if you give them five hours in a day, they'll have five hours between their Xbox
  One and Windows 10 devices. Otherwise, time gets tracked separately, so one hour of screen time means one hour per device.
• Update Windows: Select Start > Settings > Update & Security > Windows Update > Check for updates and install any available updates. Check
  your child's device for an update
• Restart your device: Select Start > Power > Restart.
• Sign in: Make sure your child is signed in with their Microsoft account on their device. If they are, you can check to make sure their account is syncing up right. Select Start > Settings > Accounts and
  follow the prompts to verify their account.
• Keep it in the family group: Accounts outside of your Microsoft family aren’t subject to screen time limits that you set. To prevent kids from creating new accounts, on your Xbox
  press the Xbox button, then select System > Settings > System > Signed-out
  content restrictions. Create a guest key and turn off Let people download & make new accounts. From then on, you'll need a guest key to add new accounts.

Let us know if this helps!

Hi

Thank you for posting on the Xbox forums. I'd be happy to help. You may need to re-do the screen time limits so that the information can re-sync to all of your devices. If you set up screen time but it isn't working
as expected, here are a few things you can try:

• Set up one schedule: With the latest update of Windows, you're able to set up one schedule that'll apply to all of your child's devices. This means if you give them five hours in a day, they'll have five hours between their Xbox
  One and Windows 10 devices. Otherwise, time gets tracked separately, so one hour of screen time means one hour per device.
• Update Windows: Select Start > Settings > Update & Security > Windows Update > Check for updates and install any available updates. Check
  your child's device for an update
• Restart your device: Select Start > Power > Restart.
• Sign in: Make sure your child is signed in with their Microsoft account on their device. If they are, you can check to make sure their account is syncing up right. Select Start > Settings > Accounts and
  follow the prompts to verify their account.
• Keep it in the family group: Accounts outside of your Microsoft family aren’t subject to screen time limits that you set. To prevent kids from creating new accounts, on your Xbox
  press the Xbox button, then select System > Settings > System > Signed-out
  content restrictions. Create a guest key and turn off Let people download & make new accounts. From then on, you'll need a guest key to add new accounts.

Let us know if this helps!

Hi, Thanks for the reply. Your suggestions didn't work but I think I've worked out what the problem is. After the latest update to Microsoft edge / windows 10 the PC offered me 4 log in options on start up, rather than just logging me to the PC in as normal.
All four of us in the family group were given an option to log in, along with a fifth option, bizarrely called 'Hello'. This fifth option is the administrator and also contains all our files and photos with the documents folder. Whilst logged in as 'Hello'
I do not receive notifications from the Xbox when my son asks for more time. If I log out of 'Hello' and log in as me I now get the notifications from the Xbox, however I can't access any of the documents in the administrator section.

Is there anyway of merging my Microsoft account with this 'hello' account?