Screen Time is off

Discus and support Screen Time is off in XBoX Games and Apps to solve the problem; I set my son's screen time to 2 hours, but when I get the weekly emails, on many occasions it shows he had 3.5 hours. Can he use his screen time at... Discussion in 'XBoX Games and Apps' started by joellindeman, May 26, 2021.

  1. joellindeman
    joellindeman Guest

    Screen Time is off


    I set my son's screen time to 2 hours, but when I get the weekly emails, on many occasions it shows he had 3.5 hours. Can he use his screen time at home and then go to a friend's house and log in and play and that doesn't count toward his screen time bc it is on another device?

    :)
     
    joellindeman, May 26, 2021
    #1
  2. XBF Meryem R Win User

    Screen Time is off

  3. RoyWilson2 Win User

    screen time switching to Off

    Hi,

    Thanks for replying. I'm changing them via the webpage (in Chrome) so I haven't seen a PIN nor is there an Apply button.
  4. XBF Jasmine Z Win User

    screen time switching to Off

    Hey Roy!

    Thanks for taking the time to bring this issue to us! If it hasn't been attempted already check out the

    restrictions for child account
    page on our website. Make sure the account settings are set correctly on the child account! Give it a shot and let us know if it helped. Also, try to change the account password incase your
    son knows it because some parents have brought that to our attention as well. They pointed out that they noticed their kids signing in and changing it back. We don't want to think badly of them, they are just smart and love their games.

    Another option is to
    remove him from the family then re-add him and set up the changes.

    I hope this helps!
  5. Gamingboy177 (Sam) Win User

    screen time switching to Off

    Hey there, have you got a pin on the settings to change this feature? Also, are you saving the settings properly, you may not have pressed "Apply".
  6. RoyWilson2 Win User

    screen time switching to Off

    Hi,

    Thjanks for your reply, sorry for my delay in replying.

    I'm fairly confident the screen time limits are set correctly. However, they keep being switched to 'Off'. I'm not doing that and I have 2 factor authentication set on logging on to Microsoft, so I don't think it's possible that my son has my password. I've
    changed it numerous times anyway.

    I recently I also checked the limits and they'd been reset to something completely different. Is there anyway I can monitor at what time I logged onto my Microsft Account? That would at least show if it had been hacked.

    However, last night I re-set them and this morning they were off. I switched them back on I switched them back on and there was immediate howls of anguish, yet this evening they were off again. I switched them back on and, yet again, there was immediate
    howls of anguish. So either someone is hacking into the system, or the actual screen time limits program has a fault somewhere and it's failing. I've worked in I.T. for 30+ years and I know how poorly stuff is tested these days, I see it every day. So it cannot
    be discounted.

    I shall remove him from the family and re-add as you've suggested tomorrow night to see what happens.

    Your assertion that they are smart and just love their games is disingenuous. As being totally addicted to a system, which is design to facilitate that addiction is not funny. If someone is constantly on these games, by definition they cannot be smart as
    they do not have a clue what is going on in the world, have anger issues and invariably will be heading towards health issues too. This is the gift of Microsoft (and Nintendo) to the planet. Making future generations stupid!!. My son fights war battles in
    COD and Battlefield, but shows utterly no interest in understanding about the actual carnage in these battles. His Great Grandfather was at the Somme and he shows no interest!!!!! I however, am something of a history nerd so I actually do read up about this
    stuff, and have friends who are even more nerdy than me. So there is no information or reasoning that we cannot provide, if asked, but never are.
Thema:

Screen Time is off

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