Screen stuck on "Next you'll sign in with Microsoft account"

Hi,

Tried powercycling the console several times, have now performed a factory reset and am unable to progress beyond "Next you'll sign in with a microsoft account"

When I press "Next" to take me to the page where I input my microsoft account email it gets stuck on a loading circle spinning forever.

hey there netbox1007, you'll have to first sign in with the account and then get to account management and the options to changel wlid/microsoft account will be on those screens.

I've uninstalled it and closed and opened it many times. I even signed out of my microsoft account and signed in again to try to resolve the issue. It's just stuck on the loading screen.

If you're signing in using a Microsoft Account, you need to be using the same Microsoft Account as associated with the Xbox Live profile. At the sign-in screen to Windows, just use those same details and you'll be logged in across all Xbox apps.

The first part, about removing the account worked like a charm, thanks

The second part, not so much.

It goes into the screen "signing in" then I get an error "You'll need this profile's Microsoft account password to sign in", click ok, have to put in the app password, next screen click "remember password" then "sign in".

It signs in fine, but it refuses to save the password.

It's an annoyance to have to keep typing the password instead of just having the game start up and play....

This is a recent issue, I didn't have to log in like this a few months back that I recall anyway.