Screen limits not working Xbox family

Hi, Audrey! I'm Kim, an Independent Advisor and I’m happy to help you today.

May I know what steps have you tried so far? If none, you can try the steps provided here: https://support.xbox.com/en-US/help/family-onli... or use Xbox family settings app: https://www.xbox.com/en-US/apps/family-settings... to manage your screen time limit.

Hi! Check the time zone: Make sure that the time zone on your Xbox is set correctly. If the time zone is incorrect, Screen Time may not function properly.

Hi AaronBeatty





Greetings!



Thank you for posting in Microsoft Community.



Upon reading the description you have posted, it seems that you have an issue with Xbox wherein as an organizer of your Xbox family group. You want to know how to set limits.

By the way, here are the information we would like you to check. On how you can set time limits on you Xbox family group:

Set screen time limits for your Xbox family group

You can manage how long members in your Xbox family group spend on their Xbox and Windows devices. While you can’t manage these settings from the Xbox console, you can configure screen time limits from the web and the Xbox Family Settings app.

Note After screen time limits are set, time counts down whenever a member is signed in. Make sure that they sign out when they’re not actively using their device.

Set screen time limits on the web

If you’re an organizer in your Xbox family group, sign in to your Microsoft account on the Microsoft Family site.

Sign in to your Microsoft account

1. On your family group page, select the member whose account you want to manage, and then select the Screen time tile.
   
2. From this page, you can connect new Xbox, Windows, and Android devices to their account. You can also adjust their daily and weekly screen time schedules. Select the device, and then select Turn limits on if this is your first time setting up this device type.
   
   Note Use the toggle under Use one schedule on all devices to simplify and manage all devices with the same screen time limits.
   
3. Use the listed time slots to adjust screen time limitations for a day or an entire week. You can adjust the applicable days, time limit, and time range.
   
4. Select Done to save the configurations that you’ve set.
   
5. To disable screen time limits for a device, select the More options button next to the device that you’re managing, and then select Turn limits off.
   

Set screen time limits with the Xbox Familly Settings app

The Xbox Family Settings app on Android and iOS allows organizers in the family group to manage members’ gaming settings and activity on Xbox consoles.

For more info on managing screen time limits and content with the Xbox Family Settings app, see:

Manage a member’s content in the Xbox Family Settings app

Referenced link: Set screen time limits for your Xbox family group | Xbox Support

Hope this helps,

Sincerely

Khou Sun

Microsoft Community Moderator

Hello StanYR,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

Organizers can set screen time limits for members in their family group who have access to Xbox consoles and Windows 10 devices. Follow these steps to start managing your family group’s screen time limits:

• In the Xbox Family Settings app, select the member’s tile. Select the Screen time tile, and then view the time limits that may appear by default or that you’ve already set under Schedule. After selecting the schedule that you want to change, choose through the range of days, time limits, and time ranges to set up the perfect screen time limit for you family group.
  

For more info on screen time limits and managing your family group’s access to Xbox features, select Learn more.

Customize family settings for every member of your household, such as screen time limits, age-based content filters, social communication settings, and multiplayer settings.

Manage a member’s content in the Xbox Family Settings app

Manage a member’s content in the Xbox Family Settings app | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Check About the core family safety features of Xbox One and

Set up screen time limits for your child for more ways to limit playtime on Xbox.