Screen keeps going black.

GamerboyRy07 · Jul 12, 2020

It started yesterday, and it makes my xbox unusable. The screen goes black for 1-3 second every 10 or so seconds. Help??

:)

XBF Steven R

Hey there GamerboyRy07,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be concerning. You might have to try another HDMI. I suggest trying the steps outlined in our support page

Troubleshooting a blank TV screen or monitor while your Xbox One is on .

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

choppyseize

Please start your own thread so we can assist you directly

{Parity}

Try shutting down your console and unplugging it for 3 to 4 minutes and see if that helps. Also, try it in another HDMI port on the TV.

Rogg721

I’m having the same issue, but its on the Xbox One X, and its only with HDR. Screen will flicker on and off randomly. If i wait long enough screen will stay black, never come back. I had to disable HDR on the port, flicker goes away ( so does hdr). Everything
worked before the most recent update. Happens on every port, and only happens wjth my xbox. Thoughts?

choppyseize

Have you tried it on any other TV's to see if the issue happens there. Just to be sure its not the TV?

Screen keeps going black.