Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and ...

Discus and support Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and ... in XBoX Games and Apps to solve the problem; Immediately after downloading the new Xbox One Experience update I have been unable to watch any video for more than 10 minutes without the screen... Discussion in 'XBoX Games and Apps' started by Epidemic 989, Nov 22, 2015.

  1. Epidemic 989
    Epidemic 989 Guest

    Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and ...


    Immediately after downloading the new Xbox One Experience update I have been unable to watch any video for more than 10 minutes without the screen dimming. Granted, all I have to do is tap a button on the controller to get the screen back to normal, but
    that has translated into my controller having to be constantly on. I now go through batteries every couple days now. I contacted customer support, and after they were unable to solve my issue, they told me to post here. Can someone find a fix for this?

    :)
     
    Epidemic 989, Nov 22, 2015
    #1
  2. Cilocybin
    Cilocybin Guest
    Dimming while 10min in a show

    My one dims too after 10 minutes.. Doesn't matter if it's HBO, YouTube, twitch, casting, it dims.

    So dumb.
     
    Cilocybin, Nov 22, 2015
    #2
  3. dadio93
    dadio93 Guest
    Idle Options bug - Xbox One October 2017 update

    I just updated and watching USB TV on my XBOX One where the default Settings/Preference/Idle Options - Preferences now dims my TV session after 10 mins - I cannot disable dimming, only set to max 60 minutes. Why isn't this disabled for TV - I assume other
    apps like Netflix, YouTube, DVD have same issue? Is this an oversight in testing the update before release?
     
    dadio93, Nov 22, 2015
    #3
  4. UKYank66-84A3B53F-FE6D-4C81-A29E-09775B008361
    UKYank66-84A3B53F-FE6D-4C81-A29E-09775B008361 Guest

    Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and ...

    I'm having the same problem. I downloaded today's update and it didnt fix the issue (suggested by one). Multiple calls and about 3 hours on the phone wth xbox support and their ultimate suggestion is I open a fix tcket and take my xbox into to be "repaired".
    Seriously not the correct answer. The other topic on this issue is:

    forums.xbox.com/.../5495908.aspx

    This is seeming mroe an more like a bonifide issue they need to address
     
    UKYank66-84A3B53F-FE6D-4C81-A29E-09775B008361, Nov 23, 2015
    #4
  5. Epidemic 989
    Epidemic 989 Guest
    Agreed. All my movies and tv are handled through the Xbone. It is quite frustrating.
     
    Epidemic 989, Nov 24, 2015
    #5
  6. el3c7r0n1c0
    el3c7r0n1c0 Guest
    Having the same issue, hoe can dim be turned off?
     
    el3c7r0n1c0, Mar 9, 2016
    #6
  7. Luvbeers-16F32F94-C3A8-4F8A-81A4-A18DA30E5247
    Luvbeers-16F32F94-C3A8-4F8A-81A4-A18DA30E5247 Guest
    Seems to be an issue with apps installed BEFORE the NXOE dashboard update. Uninstall all of your apps that are affected, unplug your console from power for 10 mins. Plug the power back in and use the console power button to reboot your Xbox One. Reinstall
    your apps (I used the smartglass app on my phone to do this but I guess it should work with your controller also).
     
    Luvbeers-16F32F94-C3A8-4F8A-81A4-A18DA30E5247, Nov 1, 2018
    #7
  8. el3c7r0n1c0 Win User

    Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and Blu-Rays.

    Having the same issue, hoe can dim be turned off?
  9. Luvbeers-16F32F94-C3 Win User

    Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and Blu-Rays.

    Seems to be an issue with apps installed BEFORE the NXOE dashboard update. Uninstall all of your apps that are affected, unplug your console from power for 10 mins. Plug the power back in and use the console power button to reboot your Xbox One. Reinstall
    your apps (I used the smartglass app on my phone to do this but I guess it should work with your controller also).
  10. UKYank66-84A3B53F-FE Win User

    Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and Blu-Rays.

    I'm having the same problem. I downloaded today's update and it didnt fix the issue (suggested by one). Multiple calls and about 3 hours on the phone wth xbox support and their ultimate suggestion is I open a fix tcket and take my xbox into to be "repaired".
    Seriously not the correct answer. The other topic on this issue is:

    forums.xbox.com/.../5495908.aspx

    This is seeming mroe an more like a bonifide issue they need to address
  11. Epidemic 989 Win User

    Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and Blu-Rays.

    Agreed. All my movies and tv are handled through the Xbone. It is quite frustrating.
  12. Cilocybin Win User

    Dimming while 10min in a show

    My one dims too after 10 minutes.. Doesn't matter if it's HBO, YouTube, twitch, casting, it dims.

    So dumb.
Thema:

Screen dims automatically after 10 minutes of viewing Netflix, Hulu, YouTube, DVDs and ...

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