Screen captures gone forever?

You can upload them to OneDrive. You can upload a single screenshot to OneDrive using the share option, or if you go into the Captures app and click on "Manage", you can select a bunch of screenshots and upload them to OneDrive all at once. You get 5GB of free space with OneDrive, which is only half as much as you get with the Xbox Network currently, but that's still ample space to store loads of captures and unlike the Xbox Network storage space, you can pay to expand it if you want/need more.

Also, since the system update released on September 27th, you have the option of having your captures automatically upload to both the Xbox Network and/or OneDrive, so you can have new screenshots upload to OneDrive automatically if you like.

Once they are uploaded to OneDrive, you can access them from any your PC (in the OneDrive - Photos - Xbox Screenshots folder), from your phone (via the OneDrive app), or via any web browser by signing in at onedrive.live.com.

Another alternative is to use a USB stick to transfer them over to your PC. Connect a USB stick to the console, launch the Captures app, click on "Manage", select the captures you want to copy over, then click the "Copy to external storage" button.

Hi Handbook! I hope you are well, delighted to be able to offer you my help!

I'm sorry you're having trouble finding your screenshots on Xbox, but don't worry, I'll do my best to try to help you find them!

A common solution is to find the screenshots in the “Pictures” folder on your PC. If you can't find them there, you can try looking for them in the “Screenshots” folder inside the “Pictures” folder. If you still can't find them, you can try searching for them in the “Xbox Game Bar” folder within the “Videos” folder on your PC.

Also, the information provided by the user: SigmaTheDJ, is correct, you can follow these steps to save your captures safely.

Best regards,
Daniel.

I don't have an external hard drive. These were saved to the system hard drive and they definitely saved successfully. Microsoft needs to change it so people can disable this auto delete feature. They shouldn't be allowed to just trash my stuff at their leisure like this. This is a major issue that Microsoft really needs to address. I don't like that they have that kind of control over my personal hardware. Why they thought this was okay or a good idea, I don't know. I don't have this issue on my PC or Playstation 4. Thanks for trying to help, but I don't think there's anything more that can be done here. I honestly think I'm just going to sell off my Xbox now, since I don't have full control of it. I'm afraid my stuff will just be invaded and deleted every time I connect it to the internet now.

I already tried all of those things before submitting my initial post, and the screenshots are still gone. I live in the country and don't have a home internet connection, because none of the options in rural areas are good enough for streaming and online gaming. I can only connect my Xbox to the internet once in a while when I take it to someone else's house.

What I want to know is why are things being deleted from my personal hard drive without my permission, and what setting do I change so nothing can ever be auto deleted again? Xbox has no right to delete my personal data off of my device like that ever, and I honestly feel extremely violated right now.

The screenshots that were deleted were literally 2 days old, and I don't understand why they were automatically deleted when I never gave permission for them to be. I'm very frustrated right now and I doubt I will even try to record screenshots and clips anymore, because I know they're just going to automatically delete the next time I'm able to connect to the internet, so it's completely pointless.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please try to perform a powercycle on your console to re-sync your data however it after the powercycle your captures are still not there, I apologize but we don’t have an option to recover it.

I would really recommend always uploading it to Xbox Network so that you won’t lose it locally.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​