Screen blank after boot

steve009 · Jan 3, 2015

my xbox one boots fine but only has a world globe with 24 on it and a white outline of the app launch box otherwise black screen. i've tried rebooting 4-5 times suggestions on what to do or what is happening ?

:)

DENAz666 · Jan 3, 2015

Console boots to blank screen

Hey mate,

Doesn't sound good!

I'd suggested giving you console a hard reset, which may well kick it back into gear. With the console on, hold down the power button on the front for 10seconds until the console switches off. Then leave it for a minute or two, before turning it back on.
Hopefully, it will go through the green screen before then loading to the dashboard

Let me know how you go

Cheers

Denaz

dragoncdf32 · Jan 3, 2015

xbox one blank screen

I've had my xbox one for 2 months now and just recently had problems start happening. when booting forza 5 I get no sound then when it get to microsoft studio logo it goes blank. I have been unplugging it for 10 seconds and problem is fixed but it's happened a total of 3 to 4 times recently. this time i tried a digital game when forza didn't work and the digital game worked. after that tried forza again still same blank screen no sound so tried another disc game tomb raider also blank. unplugging system works everytime but has me worried something is wrong with my system since it keeps happening.

onyxishere · Jan 3, 2015

are you able to link a pic of the screen so we can see it?

onyxishere

are you able to link a pic of the screen so we can see it?

Mr muttinchops

My xbox is going blank on boot up cant do anything with controller. Only turn on an off with blank screen.

DENAz666

Hey mate,

Doesn't sound good!

I'd suggested giving you console a hard reset, which may well kick it back into gear. With the console on, hold down the power button on the front for 10seconds until the console switches off. Then leave it for a minute or two, before turning it back on.
Hopefully, it will go through the green screen before then loading to the dashboard

Let me know how you go

Cheers

Denaz

SoopaHighBLAZE

Try disconnecting power cord for a couple of minutes.

M3tal Daz3

Glad you solved your issue with the console! As for reporting the players in question follow the detailed instructions here:

enforcement.xbox.com/.../howto

In base of the activity you witnessed as breach of the service rules you can file your complaint.

Screen blank after boot